Job Summary

This position develops and manages a portfolio of customers in Business-to-Business (B2B) and Business-to-Consumer (B2C) within a specific geographical area. This role grows the business and is an entry-level Sales role as part of the UPS Account Executive Training Program. The incumbent works to build relationships with key stakeholders and generates revenue opportunities across all products and service lines. This position assists with meetings and gathers information. The incumbent will begin the role without an assigned territory, but be assigned once a territory becomes available.

Responsibilities

• Searches and develops potential clients to meet monthly sales targets
• Makes contact by telephone or email to get initial customer information and sets up an appointment
• Analyzes customer needs, prepares bids and presents UPS services
• Focuses on retaining and penetrating active clients in portfolio
• Completes maintenance, problem resolution and sales management of client portfolio
• Monitors sales through the drafting and updating of reports and internal systems
• Practices newly learned skills, prepares presentations to communicate his/her final capstone to the learning process
• Supports the maintenance and growth of UPS business (e.g., ground, air, international, freight, etc.)
• Introduces new products/services and expands business opportunities within customer accounts
• Tracks sales performance to objectives
• Researches and monitors account history and account statistics to respond to internal sales leads to identify opportunities to grow the business
• Qualifies leads; submits pricing requests and analyzes price quotes
• Generates standard and customized reports and queries, accesses appropriate databases, interprets and analyzes data
• Ensures smooth implementation and account set-up
• Trains customers on UPS technology solutions and billing analysis tools

Preferences

• Possesses good communication and negotiation skills
• Demonstrates experience using Microsoft Office products
• Experience with Business-to-Business or Business-to-Consumer sales or UPS experience
• Experience giving sales presentations
• Bachelor’s Degree (or internationally comparable degree)