Kirlin Way Mechanical is at the forefront of design-build/design-assist, preconstruction, commissioning, building information modeling, and quality control. Our services span the Southeast with office locations in Dallas, San Antonio, Austin, Nashville Charlotte, Raleigh, and are headquartered in Houston. We specialize in commercial air conditioning, plumbing, piping, and the maintenance of these systems. Kirlin Way Mechanical currently needs a Service Account Manager to join the team!

Scope:
Responsible for developing and sustaining a clientele base. Manage and lead technicians, including the Training, Scheduling, and Installation/Completion of projects and services in the highest quality and most effective manner possible. Provide supervision, safety, and technical support to the field technicians. Ensure quality in workmanship and profitability of the Team.

Responsibilities:

• Operations
• Accounting and Administration.
• Supervise the performance of appointed mechanical service field staff.
• Continually develop qualified maintenance/service and retrofit prospects to ensure a consistent flow of business, maintain the goodwill of current sources and accounts through periodic call-backs and entertain clients as required.
• Prepare itinerary, make calls, and follow up on sales leads and opportunities within the assigned market or territory; solicit information from building owners’ developers, maintenance personnel, and business contacts regarding the nature of the work, budget limitations, method of qualifying, bid process, and identity of competition.
• Review work order sales by invoice detail.
• Review financial statements on a regular basis. Monitor job cost, budget, and overhead. Report on differences between forecast and actual results.
• Organize relevant technical data, brochures, and service manuals; develop or assist in the preparation of bid proposals; make sales presentations to prospective customers to qualify the company for inclusion on a select bid list or consideration as an exclusive party to the contract maintenance agreement.
• Conduct Field staff performance appraisals.
• Assist in the collection of delinquent accounts; resolve customer complaints; render corrective action within the realm of authority.

Physical Requirements:
Employees in this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others. Ability to drive, move in and out of vehicles, climb ladders, traverse steps, and move throughout a facility.

Company Benefits:

• Weekly Pay
• Referral Bonuses
• 7 Days of Holiday Pay
• Health Benefits
• 401K
• Profit Sharing
• Company phone

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