Account Servicing Specialist I Job at Huntington Bank
Description
I) Position Summary
This position is responsible for processing of high volume of payments to customer accounts, daily remote deposit of payments received, coordination of various department record storage, reconciliation and distribution of various cash reports, and related functions of a routine nature.
II) Major Areas of Accountability
- Responsible for accurate and timely processing of payments received through lockbox, W/T, ACH and checks received in house to customer accounts. Research any differences between amounts due and amounts paid using system support and the portfolio group as resources.
- Set up and application of ACH payments per company guidelines.
- Request refunds on overpaid contracts.
- Printing of check by phone payments requested by the portfolio group.
- Deposit payments received via remote deposit system.
- Respond to various A/R requests received through ticketing system. Works closely with the Portfolio & Customer Service Departments to research & resolve any payment issue or questions.
- Assists with various A/R projects related to process improvement and audit requests.
- Responsible for following internal controls, policies and procedures when completing assigned duties.
III) Minimum Qualifications
Education
Required:
Associate degree in accounting or finance or equivalent work experience.
Preferred:
N/A
Work Experience
Required:
1-2 years work experience.
Prior computer experience.
Data entry skills.
Demonstrated problem solving ability.
Ability to interact and communicate effectively with others.
Ability to work under deadlines.
Preferred:
Knowledge of financial services industry.
Knowledge of spreadsheet applications.
Previous accounts receivable, accounts payable or account reconciliation experience.
IV) Supervisory Responsibilities
None
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Workplace Type:
OfficeHuntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position
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