Apollo Plumbing Heating & Air Conditioning is a family owned and operated plumbing / drain cleaning / HVAC / sewer repair company that has been servicing the Portland metro area for over 37 years. We are growing and need to add another full-time A/R clerk to our team.

If you're looking for:

✔ a family-oriented company

✔ that's locally owned and operated

✔ a place to put your skills and experience to work

✔ great benefits

✔ long-term commitment

✔ a stable small business

You've found it!

ESSENTIAL FUNCTIONS:

1. Reviews status of accounts daily and initiates collection action by contacting each account according to due date. Records promises on account and schedules follow-up.

2. Assists the Accounting Manager in interpreting and resolving accounts receivable problems with clients.

3. Assists the Accounting Manager, and other appropriate staff, on research of customer discrepancies, discusses any deviation from client payment plans, obtains appropriate approvals to have open credits applied, and, in general, keeps the accounts receivable system as clean and current as possible.

4. Prepares correspondence on delinquent accounts requiring special handling.

5. Initiates appropriate follow-up action on mail returned as undeliverable.

6. Researches disputed delinquent account balances. Corrects any errors, including misapplied payments, deposit errors, and overpayments.

7. Duplicates, files, and retrieves accounts receivable material as needed.

8. Assists with printing and mailing of monthly statements to customers.

9. Processes credit applications and requests additional information when required.

10. Places accounts on COD status when warranted by established guidelines.

KNOWLEDGE, SKILLS AND ABILITIES:

1. Excellent keyboarding skills.

2. Excellent oral communication skills.

3. Working knowledge of the Fair Debt Collection Act and state and federal laws concerning collection activities.

4. Basic verbal and communication skills.

QUALIFICATIONS:

1. High school diploma or equivalent.

2. One or two years of related experience in accounting department, preferably as an accounts receivable or collections clerk.

3. Ability to work cooperatively as a member of the accounting department team.

4. Well organized and able to carry out assignments with moderate supervision.

5. Firm but courteous telephone manner when dealing with delinquent accounts.

BENEFITS INCLUDE:

• PTO / Sick pay
• 401k matching program
• Paid Holidays
• Employer paid health, LTD & $10k life insurance
• Voluntary coverage options, including dental, vision, AFLAC, Colonial Life
• Birthday off with pay

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Physical setting:

• Call center
• Office

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• How many years of Collections experience do you have?

Education:

• High school or equivalent (Preferred)

Experience:

• Accounts Receivable: 1 year (Required)

Work Location: In person

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