POSITION SUMMARY:

Administrative support staff is responsible for the smooth running of a busy office that maintains professional standards in an environment that is respectful of clients and their families, clinical and direct service staff and members of the general public.

Day to Day Responsibilities:

This position works on a team of peers that encompasses two clinics, each take on a portion of the daily duties and responsibilities to ensure that all tasks are complete at day end. Each staff is trained in and may be required to execute any or all of the below responsibilities:

• Greet clients and visitors at check in, documenting attendance and informing staff as required; Updating client information as needed.
• Assists in the management of the waiting rooms and to ensure consumers are comfortable and treated respectfully while on site.
• Schedule MD and Clinician appointments as well as manage client cancellation list and backfill appointments.
• Prepares memos, correspondence, forms and other documents, including transportation related information, and other databases as assigned. Creating and documenting releases as needed.
• Maintains accurate and up-to-date filing and record-keeping systems relevant to the position including both paper-based and electronic systems.
• Data entry as needed.
• Collect and copy insurance cards and other client information regularly. This includes collecting co-pays and rent checks and logging them in if necessary.
• Prepare and expedite reminder calls daily by utilizing the automated web-based tool or manually call clients as needed depending on site.
• Manage and distribute incoming and outgoing mail and packages for the clinic and or agency as needed.
• Respond timely to internal and external requests for client information or formal record requests.
• Process collection of urine specimens according to procedures.
• Assist with Ordering supplies for front desk and medical staff.
• Chart Maintenance, including: Archival of all active client records according to established protocol as well as Opening and closing of client records with indexing and appropriate dividers in a timely manner.
• Maintain list of records for disposal according to protocol.

Skills:

• Carelogic
• Medical Reception
• Multi tasking
• Patient Intake
• Outlook
• Inbound & Outbound calls
• Customer service,
• Administrative support

Schedule:

This role is day & night shifts with two night required per week, they are flexible on the night shift schedule. 12 - 8 night shift and 8:30 - 4:30 day shift.

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.