Administrative Assistant Job at Devcare Solutions

Devcare Solutions Indianapolis, IN 46204

$21 - $24 an hour

Assisting with service request forms that include name changes for individual or business, license cancellations, adding or deleting a DBA, and DOB or SS corrections

  • Assisting with address changes when the producer or business is unable to do the change themselves in SIRCON or NIPR
  • Triaging telephone calls and customer issues; routing to appropriate staff member for resolution
  • Forwarding emails from Agency licensing email account that do not include Service Request Forms to the appropriate party
  • Opening mail and disbursing to the appropriate licensing individual when needed
  • Checking fax and scanning docs to email when needed
  • Assisting with non-resident producer applications
  • Assisting with processing other types of producer applications
  • Performing other duties as assigned

Job Requirements:

  • Knowledge of basic English, written and spoken, and correct spelling and grammar;
  • Knowledge of agency mission and objectives
  • Basic computer skills
  • Ability to handle business mathematics and public relations
  • Eligibility to be bonded
  • Ability to maintain confidentiality

Job Type: Contract

Salary: $21.00 - $24.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Indianapolis, IN 46204: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Experience handing incoming calls. Interacting with general public handling incoming calls and issues.
  • 5 years of Experience within an office setting.

Work Location: One location




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