Description - External

• Maintains a high level of customer service for the Mental Health Services Department and consistently performs duties with a high level of customer and community focus.
• Responds to inquiries by disseminating information in an accurate, knowledgable, efficient, and culturally responsive manner.
• Performs administrative duties including processing routine correspondence, greeting visitors, and typing documents and correspondence for the department.
• Answers incoming calls, takes reliable messages, and routes to appropriate staff.
• Provides administrative support to the Director and staff.
• Generates requisitions for supplies as needed. Facilitates the procurement, inventory, storage, and delivery of supplies and equipment for the department.
• Participates in short and long-range planning of the department as directed by the department leader and collaborates with Budget Specialist to track departmental expenditures.
• Develops and maintains spreadsheets, databases, graphic, and project management application files for the department.
• Provide regular feedback to supervisor regarding the status of projects or issues.
• Perform all other tasks and duties as assigned.

Qualifications - External

• Accredited High School diploma (U.S.A. equivalent) required; Associate’s degree preferred
• Minimum of three years of directly related experience
• Advanced typing skills at 60 wpm
• Demonstrated ability to manage multiple priorities simultaneously and complete assignments with minimum direction and supervision
• Demonstrated organizational, prioritization, communication, customer service, supervision, and interpersonal skills required to achieve the goals of the position
• Demonstrated proficiency and experience in word processing, databases, spreadsheets, and graphic applications
• Demonstrated ability to interact effectively with all levels of district personnel
• Bilingual (English/Spanish) is preferred.