Who We Are

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.

Come join us! For more information visit OWLServices.com and follow us on LinkedIn.

Position Summary

OWL Services is immediately hiring a temporary Administrative Assistant. This position will be based out of Clarkston, MI. Our ideal candidate will be looking for a long-term opportunity, and the desire to join a growing organization and enjoys some independence while at work.

The candidate will be providing administrative and clerical support to various departments. General administration duties will include tasks such as answering the main phone line, organizing correspondence, data entry, filing, tracking information, and providing exceptional customer service.

Responsibilities

• Answering the main phone line and responding to or transferring calls as needed
• Mailing, emailing, faxing, scanning, and indexing of invoices, contracts, quotes, correspondences, purchase orders, manifests and various supplemental documentation
• Preparation of and updating various spreadsheets, service contracts, files, correspondences, and internal memorandums as directed
• Ordering and submission of customer certificates of insurance
• Forwarding of credit applications to the main office for vendors
• Creating and printing label templates as needed
• Ordering of office supplies
• Maintaining of employee files
• Contacting customers for state compliance issues and documents
• Maintaining all vehicle repair and maintenance records
• Monitoring technicians boards
• Employee uniform arrangements
• Making travel arrangements
• Processing credit card receipts and work orders daily
• Entering service calls
• Creating purchase orders and approving invoices
• Additional administrative work as needed

Qualifications

• Experience in an administrative role required
• High skill set in Microsoft Office Suite; Microsoft Office
• Experience with Google Docs, Sheets, Slides, Drive and Gmail preferred
• Experience with Doc-Link document management system a plus
• Experience with Microsoft Dynamics GP (Great Plains) and Wennsoft a plus
• Experience with Salesforce preferred
• Experience with billing and online portals a plus
• A minimum of 50 words per minute typing speed with at least 95% accuracy
• Excellent communication skills, including a professional phone manner
• High attention to detail, team mentality and a positive attitude
• Able to work in a high-paced environment

Compensation and Benefits

• PTO
• 401(k) match
• Health, dental, vision, and life insurance