Title: Administrative Processor II

Company: PG&E

Location: Hybrid – San Francisco or San Ramon, 3 days/week in office

Duration: long term contract

Must Haves:

• 2-5 years of administrative, document processing or review experience
• Bachelor’s degree in IT, Business Management, Engineering, or similar
• Strong attention to detail
• Good communication, both verbal and written
• Team player
• Analytic skills
• Problem solving skills
• Technical proficiency, exposure to a management system or software life salesforce, smartsheets, customer systems, etc.

Plusses:

• Past PG&E experience
• SAP experience

Day to Day:

Insight Global’s Manage Service Division partners with a large local utility company and their Electric Wholesale energy division. Insight Global’s team works to enforce a FERC negotiated tariff to determine intervening service points for City & County of San Francisco including streetlights or office spaces. It is timeline driven and involves working with several groups inside and outside of our client to ensure projects move forward accordingly. We are in need of an Administrative Processor to be responsible for all, but not limited to the below:

• Sending out contracts to customers
• Sending out invoices to customers
• Tracking on incoming payments and refund payments
• Respond to customer follow up emails related to defect follow up, project status, etc.
• Conduct research to obtain information for incomplete documents and materials
• Review documents and information for accuracy and correct errors
• Analyzing issues with projects and utilize problem solving skills to determine best action to be taken and move project forward
• Help develop documentation such as job aids, etc.
• Maintaining invoice, payment, contract, active and cancelled project trackers.

Job Type: Contract

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• San Francisco, CA 94105: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Administrative: 2 years (Required)

Work Location: In person

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