Overview: We are seeking Administrative Specialist for our New Truck and Trailer Sales Department at our Seattle, WA dealership. The Administrative Specialist supports the office manager with a primary focus on coordinating sales activities. You will be responsible for supporting the sales staff in all phases of the customer relationship process, maintaining or increasing sales for the department, and assisting with inventory management, sales transactions and customer follow-up.

TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits:

• Choice of two comprehensive medical plan options that include prescription drug coverage
• Full dental plan including preventative and diagnostic care, basic and major services, and orthodontia for children
• Vision care, discounted hearing exams, and hearing aids
• 401(k) retirement savings plan with company contribution
• Life, accident, and disability insurance
• Employee Assistance Program (EAP)
• Education assistance
• Seven paid holidays, vacation accrual, and paid sick leave where applicable

Schedule: Monday through Friday, 8am – 5pm.

Responsibilities:

• Work with Sales teams to build a strong customer pipeline; establish and accurately maintain customer accounts and contact lists on a daily basis; ensure all customers understand TEC Equipment’s value proposition including how, where, and when they can utilize our services, and why they should.
• Track and record all inbound truck/trailer inventory including coordinating shop work to make trucks line ready. Review and code all new truck related invoicing from the OEM and ensure timely processing through central accounting.
• Review and follow-up all OEM related receivables to ensure timely receipt of payment for all secondary requests for sales allowance and other related receivables.
• Work with OEM National Accounts team to invoice all sales transactions (Amazon), track and coordinate delivery of units to ultimate customer destination through several dealer groups and ensure timely flooring payoff of sold units. Monitor recovery from and/or additional payments required to the OEM for all residual transaction differences.
• Offer superior level of service to customers and maintain all standards according to company policy in order to ensure TEC is recognized for A+ customer satisfaction. This means proactively providing up-to-date status of service, pricing, leasing options, and new product release launches; proactively updating customers on product changes and modifications, above and beyond the new truck sales business; being authentic in a desire to help customers, and seeking out opportunities to surprise the customers with a higher level of service than they have seen before.
• Coordinate booking of all monthly truck and trailer transactions including review of GP sheets and ensure transactions record smoothly through accounting.
• Attend training, departmental meetings, and be willing to attend Trade Shows and Conferences if requested by management to stay up to date on company changes, industry trends and technological advances

Qualifications:

• Minimum two years’ experience in fast-paced administrative support role
• Proficient with office equipment (e.g., fax machines, copiers, phone systems, etc.) and computer programs (e.g., MS Office Word and Excel, etc.)
• Excellent phone etiquette, professional demeanor, and customer service skills
• Strong organizational skills and ability to maintain organized files and multi-task successfully
• Experience within truck or auto dealership industry preferred
• Valid driver's license and ability to meet insurance requirements

About Us: All offers of employment are contingent upon successful completion of all applicable screenings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Type: Full-time

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