Admissions/Social Services Assistant Job at North Palms Rehabilitation & Wellness Centre
North Palms Rehabilitation & Wellness Centre Los Angeles, CA 90019
North Palms Rehabilitation & Wellness Centre, a Skilled Nursing facility, is looking for a full-time Admissions/Social Services Assistant to join our team.
The primary role of the Admissions/Social Services Assistant is to assist the Admissions & Social Services Directors as directed/instructed.
Essential Duties (include but are not limited to):
- Obtains referral information from telephone and walk-in inquiries, including complete clinical and financial information necessary for admission approval.
- Ensures financial verification is accurate and complete before the resident is admitted.
- Obtains family commitment to tour the facility for viable referrals.
- Conducts a professional tour utilizing facility clinical staff as assistance in gaining family commitment to admit to the facility.
- Conducts the admission process of signing in and explaining admission policies to residents and their families. Ensures a smooth transition is achieved and that all paperwork is complete upon admission.
- Chairs the daily admissions meeting with facility staff to update on referrals, admissions and follow-up which needs to be conducted in order to obtain admission. Assists with increasing conversion rate by following up on all referrals immediately.
- Informs the facility team of upcoming discharges. Informs Marketing Director of any referral source issues that arise during the referral process.
- Develops relationships with referral sources.
- Maintains accurate daily census updates for reporting.
- Patient laison.
- Other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
- High school or equivalent (Preferred)
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
Job is Sunday through Thursday from 8:30am to 5pm
Walk-ins welcome or you may contact the facility at 323-734-9122 & ask for Denise or Dalia
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Los Angeles, CA 90019: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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