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Requisition ID :13102

Employment Type : Full Time

Job Category : Category Management

Job Grade: Exempt 14

Work Location : Davidson, NC (CSC) - Non Remote Hybrid Role

State or Province : North Carolina (US-NC)

BRIEF POSITION SUMMARY:
The role of Vendor Performance Analyst to join our team focused on collaborating with our suppliers to create a world class customer experience. The primary focus of this role is to measure Operational Performance with our supplier base and then to provide clear, concise, and actionable feedback as to create a world class customer experience. The ideal candidate will be hyper focused on continuous supplier improvement by relaying performance measures in clear and actionable manner, have a passion for problem solving and root-cause analysis, and exceptional at using data to drive decisions. The ideal candidate will excel at coaching high impact suppliers to improve their performance and be able to articulate how scoring impacts other areas of the business. A candidate will work with a cross functional group of internal partners to ensure our metrics and measures evolves with changing market dynamics and business needs. This individual must be highly motivated, team focused, organized and detail oriented and must possess solid analytical, problem-solving, and interpersonal skills.

DUTIES and RESPONSIBILITIES:

• Owns the operational conversation with our supplier base from start to finish by performing in-depth analysis, synthesizes results, develops stories, builds strategies, and makes recommendations to business and technical leaders
• Strategically manages the processes and procedures of suppliers through MSC’s new Operational Scorecard to improve performance
• Prepares, trains, and educates suppliers on internal processes, supply chain best practices, and key performance indicators <
• Collaborates with key cross functional supply chain partners to pro-actively identify and solve vendors’ supply chain issues affecting MSC’s cost and service to customers.
• Identifies opportunities and risks, influence to remove blockers and manage escalations, while driving positive results to maximize growth
• Utilizes data to understand supplier behavior, partner performance, and operational execution to accelerate speed to improvement.
• Provides stakeholders with insights and data to support the identification of supplier issues.
• Passion for building functional and engaging customer experiences.
• Ability to foster, manage and leverage relationships at varying levels internally & externally up to the executive level
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
• Participation in special projects and performs additional duties as required

EDUCATION and EXPERIENCE:

• Bachelor’s degree or the equivalent work experience is required.
• Minimum of three years of experience in a field of supply chain management preferred.
• Demonstrated knowledge of Supply Chain Management fundamentals
• Familiarity with EDI business documents and processes

SKILLS:

• Excellent analytical skills with demonstrated experience turning data into actionable insights required.
• Ability to think and perform in a both strategic and tactical space, concurrently required.
• An understanding of business strategy and metrics.
• Ability to multi-task and work well within a dynamic, fast-paced organization required.
• Excellent time management and organizational skills required.

OTHER REQUIREMENTS:

• A valid driver’s license and the ability to travel up to 10% of the time may be required.