ENTRUST PROPERTY SOLUTIONS, just voted TOP 20 BEST PLACES TO WORK in SPRINGFIELD, are seeking professionals to join our growing team! While property management experience is a bonus, we can train the right candidate. We are interested in team players who exemplify the values of honesty, integrity, positivity, enthusiasm, accountability, a sense of ownership, and a desire to grow and learn. This is a full time position.

*Position Summary: *

The Property Manager demonstrates a positive and professional attitude with team members, residents, prospective residents, and vendors. The Manager oversees all aspects of their assigned property(ies); including property staff supervision and development, maximizing financial performance, ensuring customer satisfaction, property appearance and the overall property day-to-day operations.

*Responsibilities: *

• Team Management – Responsible for staff development and management of on-site team ·
• Communication Management – Handle all property calls, emails, and messages from vendors, prospects, residents, etc. Answer questions, take messages, schedule tours, and handle resident concerns in a professional courteous manner. ·
• Finance – Receive, approve and post property invoices for payment. Complete Financial Move-Outs for all former residents, receive and post resident payments. Address and manage resident delinquency according to company policy. Handle all evictions according to company practices in a professional, courteous manner. ·
• Marketing/Lead Generation - Collaborate with marketing team to develop, execute and oversee the marketing needs and implementation for the property, including ILS listings, social media, reputation management and leasing incentives (as needed). ·
• Property Tours – Conduct property tours in a professional courteous manner with prospective residents and their guests and accurately communicate the benefits and features of the community. ·
• Lease Management – Responsible for achieving monthly occupancy goals of the property through managing various initiatives, campaigns, programs and events. Oversee leasing accuracy within Entrata. Assist prospective residents through the leasing process. ·
• Relationship Management – Develop and maintain professional, service-based relationships with our clients, residents, vendors, and owners. ·
• Resident Retention – Be responsive and assist residents promptly and professionally. Address resident concerns as necessary and offer the best possible customer experience to drive resident retention through service. ·
• Customer Service – Provide current and prospective residents with the best possible customer service. Always display a high level of integrity and professionalism. ·
• Reporting – Responsible for reporting leasing progress on a weekly basis to corporate office during scheduled weekly calls. ·
• Operational/Administrative Tasks – Ensure overall cleanliness and organization of office, ensure cleanliness of property grounds, maintain and purchase all necessary property supplies, and complete work orders promptly. ·
• Complying with all state, federal and local Fair Housing laws. · Complying with company policies, and state & federal safety practices and regulations. ·

*Knowledge, Skills, and Abilities: *

• High School diploma or GED preferred.
• Exceptional customer service skills.
• Solid written and oral communication skills.
• Proven organizational and time-management capabilities.
• Fundamental computer skills with experience using Microsoft Office
• Must be able to pass a criminal background check.
• Must have a valid drivers license and reliable transportation

* A comprehensive benefits plan including Medical, Dental, Vision, Life Insurance. Lots of paid time off and paid training. Lots of growth potential!!

*We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.*

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Joplin, MO 64801: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Preferred)
• Property Management Industry: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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