Application Analyst Job at Midland Health
Job Description:
SHIFT AND SCHEDULE
ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS
EDUCATION AND EXPERIENCE
PHYSICAL REQUIREMENTS
Midland Memorial Hospital is seeking a Cerner Report Writer / Application Data Analyst to develop, write, and interpret reports for various departments within the organization. Candidate would possess a complete understanding of report development using available Cerner reporting tools including CCL, Business Objects, DA2, and Tableau to successfully produce conclusive and accurate data. Candidate would demonstrate a good understanding of the Cerner Electronic Medical Record and its data structure. Will communicate, technically and non-technically, with team members, IT staff, IT management, business leaders, system users, and vendors to ensure successful, cooperative, and timely completion of tasks and projects and resolve problems in a timely manner.
SHIFT AND SCHEDULE
Full Time 8:00 a.m. - 5:00 p.m.
ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS
- Install, configure, support, and maintain software applications as assigned.
- Work with hospital departmental staff and super-users to continuously optimize and improve the functionality of the hospital application.
- Develop and maintain documentation of all application, database, interface, and associated services to facilitate the management, optimization, expansion, and troubleshooting of the hospital’s business applications.
- Develop and maintain adequate configuration documentation to ensure rapid deployment or repair of existing software components to ensure business continuity.
- Work to ensure excellent application security of all protected information in accordance with hospital policies and procedures, including those defined by HIPAA and other industry standards.
- Monitor software capacity, performance, and lifecycle to ensure continuity of adequate functionality.
- Research and recommend new technologies to facilitate the performance of the hospital’s business objectives.
- Ensure that all software and associated workflows meet hospital and industry standards.
- Undertake routine preventative measures to implement, maintain, and monitor software security and performance.
- Provide input to projects, training or information to individuals on tasks and projects which include a software component.
- Analyze and resolve faults, including those of both major and minor impact to the hospital application, utilizing the tools and documentation standards defined by HIS departmental policies and procedures.
- Work with other departments, including those within and outside the HIS department, in fulfillment of hospital tasks and projects.
- Monitor the use, by hospital employees, of software resources to ensure compliance of hospital standard use policies.
- Resolve assigned support and service requests in a timely, effective, and courteous manner; utilizing tools and documentation as defined by HIS policy.
- Perform maintenance activities in pursuit of all general responsibilities specific to position.
- Participate in assigned meetings, committees, etc. in accordance with assigned responsibilities.
- Participate in projects at a level in accordance with respective job responsibilities.
- Contribute to the departmental knowledge base, in order to improve documentation of existing systems and problem resolutions.
- Coordinate productively with other hospital employees, including those within and outside the HIS department.
- Provide routine updates on ongoing tasks and projects to stakeholders, in accordance with HIS policies and procedures.
- Identify, research, and work to implement on areas of improvement within the assigned areas of expertise.
- Provide excellent customer service to all stakeholders who rely on service from the HIS department.
- Maintain excellent industry knowledge respective to the area of expertise.
- Complete tasks in a timely and effective manner as assigned.
- Act as general support for hospital applications.
- Act as specialist support for one or more specific departments or applications, as assigned.
- Act as support coordinator for larger tasks and issues, as assigned.
- Participate as a subject matter expert in assigned projects.
- Direct work team for project, as assigned by PM or manager.
EDUCATION AND EXPERIENCE
- Bachelor’s degree in equivalent field, or equivalent experience, required.
- Industry specific training required.
- 1-4 years of experience as an application support analyst required.
- Minimum 2 years experience designing, writing, and validating reports in a Cerner environment utilizing CCL, Business Objects, DA2, and Tableau.
- Advanced computer skills. Systems analysis and design, data base concepts, Cerner reporting tools and database design.
- Broad knowledge of Cerner Electronic Medical Record and data structure.
- Industry specific associate-level or professional-level certification desired.
- Demonstrated skillset in multiple relevant technologies \ applications required.
- Demonstrated customer-service and communication skills required.
PHYSICAL REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:
- Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.
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