Appointment Coordinator Job at McGrath Acura of Morton Grove
We are looking for a fresh enthusiastic new voice for our Internet department. If you have the ability to project your smile and enthusiasm through your voice and tone, You're who we are looking for!
The business development department handles all incoming inquiries for our sales department. THIS IS NOT A SALES POSITION!
The purpose of the department and personnel is to provide information that is requested by potential clients and to set up an appointment so we can further assist them in their buying decisions. At McGrath Acura of Morton Grove, we believe information and choices support the ability to make decisions. The BDC Agent plays an important role in responding to customers in a timely fashion and providing the information they are looking for.
We have multiple positions open, so flexibility in the schedule will be first come first serve.
Excellent phone skills and basic computer and technology skills are needed. You will be asked to enter notes and info into a CRM System and be able to send both template and free-form emails. Enthusiasm and a desire to be a valuable part of a growing and successful team are a must!
This is a salary position and does offer bonuses for great performance. Full benefits are available such as Health and dental insurance, 401k, and PAID TIME OFF!
Responsibilities include the following:
- Respond to all incoming sales phone calls and leads
- Convey general information regarding sales and specials
- Reach out to no-show and canceled appointments
- Effectively communicate with all departments in the dealership
- Perform other duties as assigned
Benefits:
- 401k (Matching)
- Health Insurance (Dental, Vision, Health)
- PTO
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