Asset Protection Coordinator Job at CVS Store #3210
Job Description:
Summary:
The Asset Protection Coordinator (“APC”) is primarily responsible for preventing and deterring theft and limiting the loss of Company assets/products in the store(s) to which he or she is assigned, through the provision of attentive customer service and the effective implementation of other loss prevention programs and strategies. While the APC reports directly to a Store Manager (“SM”), he or she will also work closely with the Asset Protection and Analytics Department to understand and implement loss prevention programs and strategies with the assigned store(s). The APC also gathers information and provides feedback about theft and loss within the store(s), and suggests changes to improve the effectiveness of the Company’s loss prevention programs and strategies. This is not a covert/undercover position; the APC wears a CVS uniform to be immediately identifiable as a CVS colleague.
Essential Functions:
Summary:
The Asset Protection Coordinator (“APC”) is primarily responsible for preventing and deterring theft and limiting the loss of Company assets/products in the store(s) to which he or she is assigned, through the provision of attentive customer service and the effective implementation of other loss prevention programs and strategies. While the APC reports directly to a Store Manager (“SM”), he or she will also work closely with the Asset Protection and Analytics Department to understand and implement loss prevention programs and strategies with the assigned store(s). The APC also gathers information and provides feedback about theft and loss within the store(s), and suggests changes to improve the effectiveness of the Company’s loss prevention programs and strategies. This is not a covert/undercover position; the APC wears a CVS uniform to be immediately identifiable as a CVS colleague.
Essential Functions:
- Provides attentive, friendly customer service. Greets all customers, provides answers to general customer questions, and assists with opening and securing locked shelves and showcases per customer requests.
- Moves throughout the store to monitor assigned store(s) for the activity that causes the loss of CVS Pharmacy assets/products. Communicates with Store Management about observations and asks Store Management for guidance/assistance if theft is suspected. Does not apprehend suspected shoplifters.
- Contributes to the execution of Store Shrink Action Plan through execution and follow-up of internal, external, and operations components of the plan.
- Inspects high-risk categories and assets/products regularly to detect and deter theft activity.
- Ensures use of approved asset/product protection equipment and the security labeling program.
- Conducts colleague and vendor bag checks per company guidelines.
- Prepares reports as requested by management, including reports of theft incidents, as well as other significant events and activities related to loss prevention. Document the completion of projects, tasks, and incidents through daily and/or weekly reports, as requested by management.
Required Qualifications:
- Physical abilities to support the essential functions of the role as listed above, such as being able to stand and/or move throughout the store for the majority of work time in order to provide excellent customer service and conduct effective loss prevention monitoring.
- Able to stoop, kneel or crouch, and able to reach or grasp objects, including objects on lower shelves.
- Able to perform duties requiring manual dexterity, including but not limited to: applying security tags, and using keys to open and close locks.
- Excellent observational skills and ability to recall and describe detailed facts.
- Able to see and hear in order to perform observational duties, including but not limited to: reading the small print on labels, tags, or containers.
- Able to engage and communicate well with customers and provide excellent customer service.
- Able to communicate effectively, both verbally and in writing. Able to prepare and submit reports to management as requested.
- Able to communicate effectively with both the direct manager, the SM, and the Asset Protection team. · Work a flexible schedule that will include nights and weekends.
- Able to drive or travel between stores during the workday if assigned to multiple stores.
Preferred Qualifications
- Possess at least one (1) year of experience in a customer-facing role within CVS Pharmacy or in a similar retail work environment or customer service setting.
Education
- A verifiable High School diploma or GED is required.
Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health.
We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive, and patient-focused.
Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion, and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability, or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.