The Candlewood Suites is looking for a dynamic Assistant General Manager to assist the GM with all daily duties.

Main Responsibilities

• Assist General Manager with daily tasks
• Be on Call when needed
• Flexible Schedule
• Train, supervise and support all staff
• Schedule and labor forecast
• Ensure timely and accurate customer service
• Handle guest complaints
• Troubleshoot emergencies
• Have fun with associates - Motivate the Team
• Monitor stock and order office supplies
• Monitor Expenses and budgets
• Keep updated records of office expenses and costs
• Ensure company’s policies and security requirements are met

Skills

• Proven work experience as an AGM, Front desk manager or Reception manager
• IHG experience a huge plus
• Ability to work any day of the week
• Hands on experience with office machines (e.g. fax machines and printers)
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• High School diploma; additional certification is a plus'

Job Type: Full-time

Salary: $45,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 3 year (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Richmond, VA 23230: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hospitality: 4 years (Required)
• Hotel management: 4 years (Required)

Work Location: In person

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