• Support the Program Performance & Planning and Information Technology teams in collecting, analyzing and interpreting data and maximizing the use of our data and reporting technologies.
• Manage report development and distribution of repots including monthly management reports, ad hoc reports, ticklers and more in partnership with Senior Performance Analysts and Program Leadership.
• Collect data, produce performance reports, and summarize and interpret information to support Senior Performance Analysts work to guide programmatic decision making and strengthening program performance.
• Compile and organize data to facilitate analysis by Senior Performance Analyst.
• Conduct topical analyses in partnership with Senior Performance Analysts to help managers better understand performance concerns and successes.
• Support Senior Performance Analysts with regulatory agency data, and support audits and other accountability reviews regulatory bodies.
• Support the Senior Performance Analysts with the analysis of process and outcomes data of programs so the Senior Performance Analysts can facilitate discussions and workgroups, and coaching program supervisors on understanding and interpreting data.

• Detailed & Organized: Extremely detail-oriented, with excellent written and oral skills.
• Curious: Interested in understanding why things are the way they are and persistent about figuring things out. Self-directed explorer of trends, trying to understand what is really happening below the surface of program performance metrics.
• Supportive and Learning Oriented Coach: Has an aptitude for coaching others and an orientation toward using data and information to support a culture of learning and improvement
• Engaged: Communicates openly, honestly and clearly and is willing to have healthy disagreement, with the goal of building a more connected community.
• Solution-Focused and Dependable: Works with others to solve problems, acknowledges mistakes and successes, and follows through on commitments.
• Growth-Oriented: Openness to feedback and self-reflection towards self-improvement.
• Respectful: Has strong personal integrity and wants to participate in a culture that celebrates vibrant and diverse spiritual and ideological perspectives, racial, ethnic, and gender identities, and sexual orientations.
• Bold and Passionate: Enjoys empowering staff to help them achieve safety, family, education, and opportunity for the kids and families we serve.

• Bachelor’s degree
  • Must have excellent data analysis skills and a strongly held belief that children and families can succeed.
  • Mastery of MS Excel and Power Point
  • Detailed oriented, with excellent written and oral skills
  • Must be hospitable, flexible, a team player, and have a passion for serving children and families
  • Must be willing to travel throughout NYC, as needed.
  • Experience using Microsoft SQL and PowerBI a significant plus
  • Experience working with end-users to develop reports using Microsoft Report Builder a plus
  • Some experience with non-profit performance management experience preferred.
  • We may consider upgrading this role to a Performance Analyst role if the candidate has at least one year of directly relevant experience.

In full partnership with families & communities, Graham Windham strives to make a life-altering difference to children, youth and families affected by abuse, neglect and delinquency by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 400 full-time, part-time and On-call employees serving children and families in multiple programs throughout Westchester County, Manhattan, the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting & enriching work experience.Graham has pioneered programs for New York City’s children, families and communities for over 200 years.Today, Graham is one of New York City’s leading social services organizations, providing educational and social services to over 4,000 children, young people, and parents in the Bronx, Brooklyn, and Harlem.GRAHAM ‘s IMPACT: 2019 HIGHLIGHT-Graham served 4,128 children, young people, and parents across New York City.-99% of families in our prevention program, who were at risk of having children placed in foster care, remained intact six months after receiving family support services.*95 kids in foster care reunited with their families within one year and 25 were adopted.*Over 90% of children in foster care who were reunified with their families avoided re-entering foster care in the year after reunification.*92% of young people in the Graham SLAM education and career support program graduated from high school by age 21 (compared with 22% of young people across the New York City foster care system).*We helped to lead close to 100 stakeholders in successfully advocating for New York City to invest $10 million in an approach similar to Graham SLAM for young people across NYC through the Fair Futures campaign.