Assistant Service Manager Job at Travers Auto Group

Travers Auto Group O'Fallon, MO 63366

Looking for a change? Want to maximize your knowledge and skills developed through years in the automotive service industry? Look no further! Travers Automotive and RV Group is looking for a strong Assistant Manager to help strengthen the team at Travers Premier Auto Service in O’Fallon MO.

With this prime location and amazing staff, the position is both challenging and rewarding. We are seeking a highly motivated individual to help drive technician productivity and the customer experience whether it be retail service customers or our many sales customers. There is unlimited work and potential waiting to be tapped. If you enjoy working in the automotive industry and want to love what you do, submit your resume today!

Call Jason: 314-379-0393

Duties and Responsibilities

  • Help maximize productivity and profit margins
  • Provide exceptional customer service
  • Work with service manager to develop processes that help with workflow
  • Manage a team of technicians
  • Work with sales departments to ensure inventory vehicles are in good working order
  • Periodically help technicians complete work in a timely manner
  • Document customer concerns and relay information to technicians
  • Manage a cash drawer and receive payments
  • Submit information to extended warranty companies
  • Order and receive parts while monitoring estimated arrival dates and contacting customers upon parts arrival.
  • Perform any tasks given by upper management team and ownership

Qualifications

  • Strong work ethic
  • Ability to work while standing for several hours
  • Strong written and verbal communication skills with external and internal customers
  • Ability to use technology such as software programs and diagnostic equipment
  • Management experience (preferred)
  • At least 5 years total experience as an advisor or technician in an automotive shop (required)
  • Have strong automotive technical background with at least 2 years of technician experience in an automotive shop (required)
  • Able to pass criminal background and driving record checks

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Day range:

  • Weekend availability

Shift:

  • 8 hour shift

Experience:

  • Automotive Service: 5 years (Required)

Work Location: In person




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