Associate - $12.50 per hour
849 E Commerce Street, Space 691
San Antonio, Texas, 78205
United States
Would you like a job where spreading happiness is in the job description? Dive into the ultimate indoor LEGO playground and build a career full of fun! Whether you’re filling hungry tummies, racing LEGO cars, building AWESOME models, or operating our rides – everything you do will be making a child’s day. This is the place where job satisfaction is guaranteed, and every shift is all about fun.
About the Role
As a part-time Team Merlin Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guests. Our Hosts work in a variety of positions across both attractions, including Admissions, Ride Operations, LEGO Model Builders, Retail, Café and Custodial. You will deliver the highest possible standards of guest service, presentation, and product knowledge. You will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment. Compensation for this opportunity is $12.50/hour.
By submitting one application, you will be considered for all available Host positions - **(Admissions, Ride Operators, and Guest Experience, Retail, and Cafe).

• Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.

• Seeks out guest contact and displays enthusiasm and boundless amounts of fun energy.

• Ensure our extended lines are managed in a safe way while still delivering an excellent guest experience.

• Ensure all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day.

• To follow opening and closing procedures as detailed in the department’s operating plan.

• Responsibility to ensure compliance of Health, Safety & Security within the workplace, including COVID-19 policies, practices and regulations.

About You

• Experience in a customer service role.

• Fun, dynamic, and friendly personality.

• Excellent communication skills.

• Able to work in areas with loud noises and confined spaces

• Self-motivated, able to work independently or as part of a team.

• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.

• In order to apply for this role you must be at least 16 years of age.

About the Perks

• Flexible hours

• 30% discount in the retail store

• Merlin Magic Pass which give you free admission to Merlin attractions worldwide

• Competitive 401(k)

• FUN working environment and much more!

Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

We want to ensure that everyone has the opportunity to perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

Job Type: Part-time

Pay: $12.50 per hour

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