Who We Are

Sure, you know Estée Lauder, but do you know the Estée Lauder Companies Inc. full family of brands? We’re also MAC, Clinique, La Mer, Origins, Bobbi Brown, Aveda, Jo Malone London, Bumble and Bumble and Too Faced… just to name a few. You know us. You love us. Why not work with us?

With headquarters in the heart of ‘Silicon Alley’ in Manhattan’s Flatiron District, we connect with our customers anytime, anywhere, from any device. We’re committed to innovation, working with the best tools and technologies available to help our shoppers seamlessly navigate the digital world of beauty. ELC Online is a collaborative work environment that hums with the buzz of 80% female leadership. It’s also home to bold technologists, marketers and ecommerce renegades who are shaping the future of beauty.

What We Offer

• Free Product Allowance & Employee Discounts (on ELC products and also at gyms, retailers, restaurants, more).
• Tuition Reimbursement & Student Loan Contributions.
• Generous Parental Leave (20 weeks).
• Flexible Summer Friday options.
• Benefits eligibility on day 1.
• Competitive 401k company match & a company-funded retirement growth account.

KEY RESPONSIBILITES:

ONLINE COMMERCE PROMOTIONAL MARKETING:

• Work closely with eCommerce Director to develop robust promotional strategy for both new and existing consumers to compliment on site marketing campaigns.
• Lead creative briefings section tied to promotional strategy.
• Lead promotional offers set up in Offer Manager and ensure high quality user experience including post set up QA.
• Report monthly on past campaign performance and optimize future campaigns based on learnings.
• Strategize with Promotional Marketing, Development and Production Teams to carry out new functionality of offers.
• Update all promotional, content and marketing calendars and distribute calendars to Customer Service/Operations, Sales Operations, Vendor Partners, and Production.

INVENTORY MANAGEMENT LEAD:

• Lead inventory management in North America for B.com, for samples and gift with purchase.
• Forecast, report and manage all incoming promotional inventory to ensure promo success and ensure all is set up in the database.
• Work closely with Demand Planning and eCommerce Manager to monitor incoming promotional inventory and set up the SKU’s in product database.
• Manage all kitting requests of online sets and GWPs and submit RTV’s as needed for internal teams.
• Create new skus and monitor approval process through external and internal systems.

RETENTION MARKETING SUPPORT:

• Support Retention Marketing Manager on email QA, creation of emails, and calendar management with external partners.
• Lead SMS & MMS marketing campaigns, by sourcing copy, links and providing final approval.
• Work to ensure Loyalty offers, points, etc. are working as planned and escalate any issues via JIRA.

CUSTOMER SERVICE LIASON:

• Main point of contact for customer service team.
• Brief team and maintain/create calendar and ensure awareness of all promotions and events on site.
• Escalate all complaints or questions to necessary parties to ensure timely resolution.

Qualifications

QUALIFICATIONS:

• 1-2 years of related experience.
• MS Office, Google Analytics, HTML coding proficiency preferred but not required.
• Online content creation and product merchandising experience preferred but not required.
• Photoshop proficiency preferred but not required.
• Excellent organizational, presentation and time-management skills.
• Appreciation for fast-paced, deadline-driven environment.
• Excellent verbal and written communication skills.

The anticipated base salary range for this position is $59,500 to $89,000. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

Job: Online / E-Commerce
Primary Location: US-NY-New York
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 2225198

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.