Automotive Cashier Job at Eastgate Chrysler Dodge Jeep Ram
Automotive Cashier Responsibilities
- Assume responsibility for cash register and cash control to ensure that all amounts are correct
- Print receipts for customers, reconcile billing problems, issue refunds, and answer questions related to the cost of services
- Provide exemplary customer service while efficiently and professionally fielding phone calls to deliver a positive buyer experience
- Proactively resolve and reconcile unpaid, declined, or outstanding service payments and document transactions in the dealership computer system
- Interpret and articulate costs and fees to customers to ensure a thorough understanding of the amount owed
- Assist with general front desk clerical duties such as managing office supply inventory, keeping the cashier window area clean, and patching callers through to the appropriate contacts
- Greet customers with a smile, maintain a professional appearance, escalate customer complaints to the service advisor if needed
Automotive Cashier Qualifications
- A high school diploma or GED equivalent is required
- Experience handling money and payments in a service cashier role preferred
- Possess a valid driver's license
- Must be detail-oriented with a keen ability to read and understand written and verbal directions
- Mathematical skills including addition, subtraction, multiplication, and division are needed to calculate invoices
- Strong cash register, clerical, and basic computer skills are a must
- Excellent customer service skills and a passion for working with people is essential
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