Barista works alongside our customer-focused café team in a fast-paced environment and enthusiastically delivers great service to our customers, engaging educating and inspiring them in support of Polish Princess brand and mission. The individual in this role shares an enthusiasm for our artisan food and coffee and is passionate about delivering our customers an exceptional experience.

Essential duties and responsibilities

• Greets and acknowledges customers
• Leads and models a high level of customer service
• Provides a positive experience for each customer specific to their needs
• Assists customers in their selections and maintains a through full knowledge of all menu items and baked goods
• Operates and understands all POS functions
• Maintains the cafe’s appearance by straightening, cleaning, and replenishing
• Maintains knowledge of specialty coffee menu and operates the barista machine efficiently
• Prepares food orders according to Bakery's standards
• Receives and restocks deliveries using proper inventory rotation
• Masters all working zones in the café
• Moves with purpose and efficiency in the space
• Upholds compassion, respect and common courtesy for all people
• Maintains a positive and cheerful attitude
• Practices safety consciousness at all times
• Ensures adherence to all food and workplace regulations, procedures and policies
• Communicates consistently and clearly with your café team, shift leaders and manager
• Reports to work on time or notify the lead in charge by phone and email in advance if absent or late[NH1][TC2]
• Participates in ongoing product and service trainings

Minimum job requirements

• Experience in a retail/food service-related field a plus
• Barista work experience a plus
• Ability to work in a fast-paced, high volume environment
• Weekends shifts required

Success factors/competencies for this role

• Open to change, recommends actions for continuous improvement
• Thinks and acts strategically, understands how their role contributes to larger outcome
• Provides exemplary customer service to both internal and external customers
• Sets high standards for oneself, meets deadlines
• Learns from mistakes, is receptive to feedback
• Effective communicator, listens and respects others’ points of view
• Participates in team problem solving and decision making
• Maintains a positive attitude

Physical requirements

• Ability to remain standing for long periods of time

Ability to lift up to 40 pounds

• Work environment:Fast-paced café environment

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Food provided
• Paid sick time
• Paid time off
• Paid training

Restaurant type:

• Bakery
• Café

Shift:

• 8 hour shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Lancaster, NH 03584: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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