About Hope Christian Health Center

Hope Christian Health Center is a non-profit, faith-based organization operating two clinics in North Las Vegas, a mobile outreach team, and the HCHC Recuperative Care Center (HCHC RCC) in Las Vegas.

The HCHC RCC is a 38 bed inpatient program that offers
primary care, case management, wound care, and other supportive services to clients who are homeless made possible through partnership with the City of Las Vegas.

Our mission is to glorify God as we demonstrate Christ's love to the Las Vegas community by providing excellent, affordable care to everyone regardless of their ability to pay.

JOB SUMMARY: The Bilingual Front Desk Receptionist participates in the delivery of excellent medical services in a patient centered medical home environment with an emphasis on the prevention of disease by working under the supervision of the Front Office Supervisor to deliver high quality care to patients. The Front Desk Receptionist serves by verifying the patient’s identity and insurance status, having the patient complete any intake forms, obtaining the reason for the visit (chief complaint(s)), preparing any other forms/documents, and updating the Medical Records System (EMR) as necessary). By thoroughly checking all data entry and related codes, referrals, and notes, the Front Desk Receptionist helps to ensure adherence with all 19 Health Resources and Services Administration (HRSA) Health Center Program Requirements and assists in performance improvement activities within the department(s) to ensure the patient’s care is held in the highest regard and kept at the center of all operations; Front Desk Receptionists ensure the correct completion of necessary paperwork while following all confidentiality and quality management policies.

Schedule: 7:30AM-4:30PM

You must be fully vaccinated against COVID-19 to be considered for this position with exceptions only as required by law (ex: medical or religion).

Please note, this position requires fluency in English and Spanish. Candidates who do not speak both languages will not be considered.

DUTIES AND RESPONSIBILITIES:

Administrative Duties

• Promotes and demonstrates Hope values of: Gospel motivation, Prayer, Excellence, Stewardship, Patience, Thankfulness, Humility, Service, Dignity through Relationship and Hospitality and Joy
• Maintains a courteous and professional demeanor at all times; greets individuals and patients as they enter and exit the clinic
• Checks in all patients; verifies patient identity, medical insurance, establishes if patient is eligible for Sliding Fee Scale
• Verifies patient identity and insurance eligibility for each visit by obtaining photocopies of driver’s licenses, insurance cards, documentation for the Sliding Fee Scale
• Reminds patients of upcoming appointments, follow-up visits, and referrals as applicable
• Maintains and ensures patient confidentiality at all times
• Updates Electronic Medical Record system as needed (scheduling/rescheduling appointments, collection and recording patient co-pays, checking billing notes, collecting fees for service, updating insurance information, entering patient registration information, etc)
• Provides accurate and detailed phone messages to providers and staff
• Obtains patient consent/signature(s) when necessary
• Screens all phone calls that come in and manages the “flow” of the front desk (answering patient questions, scanning/faxing/photocopying documents as required)
• Collects patient payments at the time of each visit; posts patient payments in eCW daily
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complies with legal regulations
• Ensures front office and clinic policies and procedures (as applicable) are followed at all times
• Updates job knowledge by participating in educational opportunities; reading professional publications
• Attends and actively participates in staff meetings
• Performs all other duties as assigned

QUALIFICATIONS:

Education Required:

High School Diploma or equivalent. At least 1 (one) year of front desk experience (including scheduling and insurance verification) in a medical clinic or facility.

Benefits:

• 2 weeks PTO
• 11 paid holidays annually
• Optional 403b retirement plan
• Employer-paid health insurance coverage

Job Type: Full-time

Experience:

• Medical Front Office experience (preferred)

Language:

• Spanish (Required)

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Medical office
• Outpatient

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Application Question(s):

• Are you fully vaccinated against COVID-19?
• Are you fluent in Spanish?

Work Location: In person

Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.