Summary:

Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business to business (B2B) environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.

CE-Comfort Products currently has an exciting Sales Center Manager opportunity at our Sioux Falls, SD branch.

Company Website: www.carrierenterprise.com

SUMMARY

The Sales Center Manager is a sales leader responsible for the day-to-day operations conducted at our Sales Center location. This individual presents a demonstrated ability to thrive and lead in a team-oriented and customer-focused environment. Strong computer skills are essential, as well as effective communication and interpersonal ability. The Sales Center Manager is ultimately responsible for growing sales and profitability at their branch.

Essential Duties and Responsibilities:

• Manage daily store operations and achieve established sales and profitability goals as prescribed by Regional Leadership; Effectively manage a P&L.
• Executes effective business development activities including prospecting, maintaining, and establishing new customers, identifying cross-selling opportunities and customer visits.
• Implement and maintain the highest level of customer service in the industry.
• Work directly with local sales teams to develop strategies for increased traffic in the store, as well as conduits for useful feedback from dealers regarding customer service efforts.
• Recruit, hire, train, enrich, and discipline all direct reports within the framework of company policy. Manage and mentor Counter Sales Associates.
• Maintain inventory accuracy and ensure all company assets are protected from theft or damage
• Effective communication and interpersonal ability, integrity and a well-developed sense of personal accountability are a must.
• Assign employees to other duties as required including organizing shelves and displays of merchandise, cleaning areas to enhance sales/access to products.
• Full compliance with all SOX key controls
• Must be able to provide feedback, develop others, embrace and lead change, and make clear and defined decisions
• Additional responsibilities include: Merchandising, Cost Control, Business Strategy, New Business Development, Staff Development, Asset Management, Marketing Strategy and HVAC Technical Support.

Requirements

• BA Degree preferred or Associates Degree in business, marketing, or related field preferred
• Experience managing and sales in B2B environment in distribution or wholesale sales preferred
• Excellent relationship building skills; must be a team builder as well as team player with a focus on sales
• Must be able to provide feedback, develop others, embrace and lead change, and make clear and defined decisions

Qualifications:

• Ability to work well in a fast-paced retail store environment
• At least 3-5 years HVAC industry knowledge/experience
• Computer skills are essential; computer proficiency with Microsoft applications
• Heightened focus on providing excellent customer service
• Proven leadership and coaching abilities
• Prior Retail Management experience preferred
• Must be sales driven with the ability to lead and motivate sales and operational staff
• Prior Forklift certification preferred.

All full-time employees are eligible for the following benefits:

• Medical, Dental, and Vision insurance
• Paid Time Off (PTO) and Paid Holidays
• 401(k) plan with company match
• Tuition Reimbursement
• Employee Stock Purchase Program
• Health Savings Account
• Employee Assistance Programs
• Discounted Gym Membership
• Wellness Rewards
• Company-paid Life Insurance and Short-Term Disability Insurance
• and much more!

Disclaimer: The information in this job description indicates the general nature and level of work to be performed. It is not designed to contain or be interpreted as comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed on this job description.