Since 1900, the Mans family has served the lumber and building material needs of the Metro Detroit and Ann Arbor communities. Nicholas August Mans began selling coal and peat in the Downriver community of Trenton, Michigan. His business quickly expanded throughout Southeast Michigan, eventually including five lumberyards, three kitchen and bath design showrooms, a finished carpentry and millwork shopand an installed products division. With the addition of a Rochester location in 2021, Mans has locations in Trenton, Canton, Birmingham, and Ann Arbor.

The Mans family continues to operate Mans Lumber and Millwork with the same customer-centered values on which N.A. Mans built his business and remain committed to providing value through quality materials and superior customer service and support. On its 4th generation, Mans continues to thrive in an ever-changing industry holding on to those values. Voted a Top Workplace in 2021 by the Detroit Free Press, Mans promotes from within and continually educates its employees to allow further advancement. It focusses on creating balance between work and home. We aren’t looking for the ordinary; we are looking for the extraordinary! Think this describes you, then please keep reading:

The role of Branch Manager will be to support the Mans solid reputation of providing excellent customer service through managing personnel, sales, and product. Organize, plan, direct, guide and follow up on all aspects of a lumber and building material retail location. This position is responsible for the complete day-to-day operation of the retail store, staff, products, and processes.

The Branch Manager is responsible for maximizing store sales and profitability and minimizing expenses while ensuring that the store is optimally stocked and merchandised, and that each customer has exceptional experience.

Essential Duties

• Continually strive to set Mans Lumber apart from other companies.
• Maintain an aggressive approach towards sales growth through our main channels; contractor, retail, and installed sales.
• Manage staff to prospect for new sales and customers while remaining highly attentive to the ongoing needs of the existing customer base. Continue to cultivate meaningful relationship by engaging in both the community and industry networks.
• Develop an engaged team that is committed to personal growth, continuous improvement, and exceptionally high standards to constantly exceed customer’s expectations.
• Take ownership of the retail store by developing a deep knowledge of all functional roles, filling in where and when needed.
• Proactive react to any customer service issue and ensure resolution occurs satisfactorily with the customer and as cost effectively as possible.
• Assumes overall responsibility for providing a safe workplace for employees including facility maintenance and repair issues. Ensure the security of cash, inventory, and other assets.
• Strive to uphold a positive image as a company and community representative.
• Manage store maintenance and cleaning; keep retail sales floor properly merchandised by implementing directives such as key assortments, seasonal items, promotional displays, and end caps.
• Fulfills supervisory responsibilities in accordance with Mans Lumber's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Analyzes branch financial data to reduce expenses, control payroll, accounts receivable and payable, increase inventory turn, grow sales and maximize profit.
• Implement yearly business plan and budget using monthly updates from corporate reports to monitor overall division performance. Review monthly sales registers. Review projections and results with upper management.

Skills and Qualifications:

• College degree preferred, but not required
• Innovative problem solving
• Ability to train others
• Working knowledge of the MS Office Suite including Word, Excel, and Outlook
• Previous knowledge and experience in the building materials industry is a strong plus
• Previous experience in a sales/customer service environment
• Ability to understand the construction practices
• Ability to multi-task, organize, prioritize, and coordinate work activities
• Effective communication skills, both written and verbal, and the ability to communicate to a wide variety of people
• Familiarity with managing a P&L

Additional Compensation:

• Annual profit-sharing eligibility

Why join the Mans family?

• Competitive wages plus annual profit-sharing eligibility
• We offer a benefits package that is rated in the top 10% of the lumber and building materials industry
• Excellent medical, dental and Rx insurance with Blue Cross Blue Shield *Both PPO and HMO options available*
• Both short-term and long-term disability coverages (company-paid)
• $15,000 Life Insurance policy (company-paid)
• Comprehensive voluntary benefit opportunities like pet insurance, legal services, identity theft protection and personal life insurance options
• 401(k) with generous company match
• Paid Time Off (PTO) and holiday time (2 weeks PTO to start)
• Allowance for company apparel

At Mans Lumber & Millwork, we don’t just accept difference — we celebrate and thrive on it for the benefit of our employees, our customers, and our community. Mans Lumber does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Experience:

• Lumber and Building Materials: 5 years (Required)

Work Location: One location

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