POSITION SUMMARY
This position is responsible for achieving and maintaining customer service and product quality standards for the delivery of complimentary breakfast.

ESSENTIAL JOB FUNCTIONS

Work Objectives
Prepare the breakfast area by cleaning the area, properly arranging the furniture, emptying the trash receptacles, making fresh coffee, stocking the drinks, food items and other supplies (e.g., plastic ware, napkins) according to operating standards.

During Complimentary Breakfast hours of operation:

§ Set-up and breakdown continental breakfast items.

§ Greet and acknowledge guests as they arrive.

§ Bus and clean tables.

§ Straighten chairs and properly arrange the furniture.

§ Maintain the cleanliness of the breakfast area.

§ Restock drink and food items and other supplies (e.g., plastic ware, napkins) according to standards.

§ Make fresh coffee as needed.

§ Empty trash receptacles.

§ Thank guests as they depart.

§ At the close of the complimentary breakfast, bus and clean all tables, clean and mop the breakfast area and lobby, empty the trash receptacles, store or dispose of all drinks, food items and supplies in accordance with operating standards and health codes.

§ Clean all equipment and properly store it according to standards.

§ Receive supplies, date and rotate stock. Complete and record inventory on inventory sheet and follow hotel operational procedures to ensure an order is placed for items that are below par levels.

§ Perform essential job functions in accordance with local health department codes, standards and regulations.

§ Assist with cleaning and maintaining other areas of the hotel.

Guest Satisfaction

§ Respond to guest needs, special requests and complaints.

§ Smile, acknowledge and greet guests at front desk and other public areas.

Teamwork

§ Be available to work a flexible schedule.

§ Assist other employees in various assignments, emptying recyclables and trash cans on floors, helping with banquet set ups, and assisting with laundry and housekeeping.

Safety and Security

§ Perform duties in accordance with Safety and Security Policies and Procedures.

§ Perform duties in accordance with OSHA, HAZCOM, and Blood Borne Pathogens regulations and other applicable state and local regulations.

§ Report lost and found items in accordance with hotel procedures.

Job Qualifications

MINIMUM EDUCATION:

§ N/A

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Physical setting:

• Fast casual restaurant

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• North Olmsted, OH: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant experience: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

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