MUST RESIDE IN Chicago, IL area

VALID DRIVERS LICENSE REQUIRED

Help position the SCRAM System products as the industry leaders (Criminal Justice) in alcohol and location monitoring with courts and government agencies within the state of Illinois. Assist in the development of new and existing customer relationships within geographic territory. Assist in the operational functions of SSI by driving organizational efficiency and streamlined program execution through staff management.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Staff Management

• Determine staffing requirements based on business needs and annual budget
• Interview, hire and train new employees as required
• Supervise equipment installers through the monitoring and evaluation of their performance.
• Define operating procedures to be performed by staff for client and equipment management and agency/court interaction and reporting
• Perform quarterly visits to each office to evaluate office operations
• Set clear expectations for DAP Alert Follow-up
• Assist and clarify operational duties at local offices as required

Business Development

• Conduct monthly calls with Regional Sales and Account Managers and Business Development to coordinate business development activities for new and existing program growth
• Conduct weekly calls with local offices to discuss business development objectives and operational concerns
• Oversee annual updates to strategic territory planning spreadsheet and development of annual business plan
• Develop business development quarterly plans for each key agency to maintain existing business and identify new pockets of growth

• Deliver annual reporting packages to enhance communications with agencies, courts, and judges on their program effectiveness
• Enhance awareness of SSI through semi- annual newsletters
• Assist in gathering input prior to each agency visit addressing critical operational concerns
• Participate in key industry trade shows to increase SSI’s awareness and drive business
• Conduct agency, prosecutor, defense attorney and judges training-CLE’s to expand knowledge and awareness of SCRAM Systems
• Rollout new SCRAM technology to validate its use in driving operational efficiency or new business
• Prepare non-compliance reports and notify courts on all non-compliance violations
• Prepare court hearing documents and testify in scheduled court hearings
• Build strong relationships with each agencies’ ASA’s, PO’s, Defense Attorneys and Judges
• Address any public relations concerns around client actions as they arise
• Be available to staff to answer technical, equipment or operational questions as they arise
• Assist and clarify operational duties at local offices as required

QUALIFICATIONS

Experience:

• Bachelor degree required
• Knowledge of or experience in the Criminal Justice/Public Safety industry a plus
• Existing court and agency relationships of geographic territory a plus

Skills / Abilities:

• Ability to get tasks completed through management of others
• Strong verbal and written communication skills
• Proven ability to develop territory plans with the ability to execute
• Effectively prioritize and manage multiple priorities
• Excellent interpersonal skills with a “can do” and motivational attitude
• Team player who aligns AMS/SSI sales activities with a win / win attitude
• Proficiency with Microsoft Office Tools, CRM Tools and SCRAM Systems

OTHER CONSIDERATIONS:

• This position requires approximately 50% travel within geographic territory
• Must have a valid driver’s license and meet acceptable driver standards

Residence within the assigned territory preferred