Mariano’s Fresh Market Position Description

Cake Decorator

Primary Objective

Responsible for demonstrating a love of food and passion for people that includes incredible Customer Service and performance excellence through department knowledge and technical expertise. As a Cake Decorator team member, promotes and delivers a shopping experience focused on providing customers the level of service to which we have publicly committed by providing efficient service through hands-on knowledge of cake decorating techniques. The Cake Decorator adheres to organizational procedures, policies and systems including food quality standards and food safety and sanitation guidelines. The Cake Decorator is focused on driving sales through suggestive selling, sampling, recipe ideas and promoting sales events.

Primary Responsibilities - (bullet points under numbered responsibilities are clarifying examples and are not meant to be an exhaustive list)

1. People Focus – Sets example and excels in an environment that expects outstanding Customer Service and encourages teamwork, accountability and high achievement.

• Outstanding Customer Service attitude Works well with all employees
• Friendly, Approachable, Out-Going demeanor Team player – Demonstrates teamwork
• Assists customers throughout the store Takes initiative to assist others
• Responds to customers requests immediately Possesses upbeat, positive attitude
• Focused on Customer Service as priority over task Accomplished SELLING professional

2. Process Focus – Delivers standard of disciplined, high quality, high paced daily working and shopping conditions.

• Basic product handling skills Working knowledge of all cake decorating
• Ices and decorates cakes to ensure consistent equipment quality and accuracy Demonstrates high level of operational execution
• Ensures proper product preparation, packaging, Fast paced and exhibits sense of urgency presentation, rotation, replenishment Working knowledge of Bakery /Deli legal, safety,
• Ensures in-stock position of available product and sanitation SOP’s
• Maintains high cleanliness standards – clean as Consistent execution of all Bakery/Deli and Cake you go, inclusive of washing, cleaning, sweeping, Decorating SOP’s mopping

3. Performance Focus – Assists financial results in Sales and Supplies and Shrink Management.

• Accomplished SELLING skills results in additional Communicates code dating issues

Sales Communicates Shrink opportunities

• Suggestive SELLS and Samples short-coded Monitors product quality to reduce Shrink product Utilizes appropriate supplies to reduce costs

4. Planning Focus –

• Plans SELLING product for each scheduled shift Identifies department opportunities during
• Plans work duties appropriately during scheduled scheduled shift and responds accordingly shift to accomplish all assigned tasks

Functional Requirements:

• Interpersonal Skills – demonstrated success in the areas of energy, initiative, judgment/decision making, social skills/verbal interaction memorization, reading, writing, math, effective communications, problem solving
• Product Skills – general knowledge of all product in Bakery/Deli department
• Process Skills – demonstrated understanding of all Bakery/Deli functions
• Analytical Skills – basic understanding of math
• Physical Skills – Frequent ability to lift/carry 5 to 40 lbs., push/pull 100 - 200 lbs., walking on uneven ground, turning, standing, reaching, stooping/bending, squatting. Use of equipment such as spatula, mixer, lazy Susan,

February, 2010

Mariano’s Fresh Market Position Description decorating tubes, air brush, copy machine, cake projector, labeler, cart racks, scraper, scales, knives, cleaning utensils, glazer, air brush, spatula, chemical resistant gloves, splash goggles, cleaning equipment, intercom, telephone.

• Physical Skills – Occasional: Lifting/carrying more than 40 lbs., equipment operation (pallet jack).

Pushing/pulling 100 to 500 lbs., climbing ladders, stooping, crawling.

• Education or Experience – Minimum High school education or currently enrolled
• Environmental – working with hot equipment, working with hot grease, exposed to fatty acids and smoke, working close to heated surfaces.

IMPORTANT DISCLAIMER NOTICE:
Within each essential functional requirement, “Frequent” represents approximately 15% of the work shift or at least ten repetitions per work shift; “Occasional” represents approximately 15% of the work shift or fewer than ten repetitions per work shift.

The job duties, elements, responsibilities, skills, functions, experience, educational factors and requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive consideration or the work environment change.

Position functions may vary by store location.

Job Type: Part-time

Pay: $15.40 - $18.40 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

Physical setting:

• Bakery

Ability to commute/relocate:

• Mount Prospect, IL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cake decorating: 3 years (Required)

Work Location: In person

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