Title - Legal Assistant (60481)

Location : Nashville, Tennessee 37243
Duration : 10+ Month’s contract with the possibility of extension
Shift hours : 8 am to 4.30pm
First-day logistics target 4/24/23 & 5/01/23

Position Summary (General Overview of Position):

Legal Assistant Classification -- **Bachelor or Associate Degree Required***

Candidate must be local to middle TN and able to commute to Nashville, TN for Day One onboarding and a minimum of 1-3 days per month. {ONLY MID-TN APPLICANTS WILL BE CONSIDERED}.

The contractor is expected to work no more than the standard 7.5 hours per day/max 37.5 hours per week.

Position Description/Daily Activities

• The legal assistant will help determine individual and family eligibility for TennCare.
• The legal assistant will communicate critical information to clients.
• The legal assistant contributes to case preparation through administration and research.
• The legal assistant will conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
• Duties will include legal research, analysis of legal papers, and drafting legal documents.
• The legal assistant assists in coordinating and communicating schedules.

Training is extensive, up to 6 weeks prescheduled, virtual / in-office (by supervisor request), and contractors must attend training every day to build proficiency.

Ideal applicants should meet the below requirements:

• Education and Experience
• Bachelor or Associate Degree Required
• Paralegal studies / Legal experience a plus!
• Customer service or call center experience

• Computer skills
• Proficiency with Microsoft Office products including, building / updating/maintaining spreadsheets / documents, and utilizing Outlook for communications

• Multitasker
• Able to work efficiently / effectively in multiple databases to extract information
• Timely management of casework, including proper documentation and case resolution
• Able to professionally pivot work demands/tasks to support the business unit

• Researcher
• Able to research/review case information and document findings accurately
• Detail oriented

• Strong Communicator
• Strong verbal and written communication skills
• Proficient writer able to send clear, concise emails, including timely responses

• Organized
• Good attention to detail and organization
• Efficiently and effectively process and index documents

• Time Management
• Utilize good time management, note-taking, email organization, and distribution skills

• Professional demeanor
• Professional outreach to internal/external customers (remaining professional at all times)
• Maintain confidentiality and security of documents

• Team Player
• Attend workgroup meetings and participate in discussions
• Assist leadership team as necessary

Job Type: Contract

Salary: $10.45 - $21.08 per hour

Experience level:

• 1 year

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Nashville, TN 37243: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• Customer service: 1 year (Required)
• Call center: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location

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