Call Center Representative-(No cold calling/telemarketing) ($45K-$65K) Job at Motor Werks
At Motor Werks of Barrington , we consider ourselves more than just a place to buy a car. Our name has been a dominate part of luxury automobile retailing for nearly 50 years, and a favorite destination for customers seeking the ultimate buying experience. We are one of the most prestigious and respected automobile retailers in Illinois and ranked among Top 100 Privately Owned Companies in the Chicagoland.
Motor Werks of Barrington, is currently hiring a Call Center Representative also know as a BDC (Business Development Center) representative.
The Call Center Representative/BDC representative is the perfect opportunity for a candidate that is looking to start a career in sales. We believe prior automotive industry experience is not necessary to succeed!!!
Shift:
Full time, Days and Evenings
Motor Werks offers excellent work life balance with showroom hours ending at 7pm on weekdays!
Call Center Representative (BDC)
- Handles inbound sales calls and outbound marketing calls
- Responds with urgency to leads and inquiries
- Articulates and effectively communicates clearly over the phone, through text, email, and online chats
- Data entry of inbound calls to computer software
- Develops working relationships with sales team to provide exceptional transparent customer experience
- Continuously understand the changes among the Motor Werks available inventory and sales specials
- Embraces the opportunity to communicate changes in inventory and incentives in a transparent manner
- Utilizes incoming calls in six showrooms to enhance product knowledge and consumer experience
- Maintain a willingness to learn and be coached towards success
Call Center Representative (BDC) Qualifications
- High school diploma or general education degree (GED) required
- Excellent oral and written communication skills
- Excellent Customer Service Skills
- Ability to work full time and be able to perform the necessary functions of the position
- Detail-oriented and organized
- Basic computer knowledge
- Ability to manage time effectively and prioritize tasks
- Ability to multi-task and work in a fast paced environment
Benefits
Medical, Dental & Vision Insurance
401K Plan
Paid time off
Short/Long Term Disability
Employee Assistance Program
Growth opportunities
Paid Training
Employee discounts on products, services and vehicle purchase plans
Saturday Lunches
Complimentary Starbucks Coffee and various other fountain drinks
Employee Appreciation and Engagement Events
Health and Wellness Programs
Family owned and operated
It is the policy of Motor Werks, as an equal opportunity employer, to attract and retain the best qualified individuals available, without regard to race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age, disability, marital/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or any other non-merit status.
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