Campus Sales Associate (Part-time) Job at Barnes & Noble Education, Inc.
Introduction:
Responsibilities:
Expectations:
Physical Demands:
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required. Qualifications:
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview:
Barnes & Noble College is seeking dynamic, friendly, and customer-focused team members to work varying or set schedules on a weekly basis year round as Part-time Booksellers in our Textbook department. In the Textbook department you will assist customers with locating course materials for rental or purchase. Suggest complementary products and supplies. Shelve and restock product. Process cash, credit, and/or financial aid transactions. Assist with refunds and returns.
Responsibilities:
Textbooks is a high energy, fast paced, detail oriented department where change is a constant and your customer service, listening, and problem solving skills will be exercised.
Expectations:
- Ability to use department specific technology such as TA 2 to answer questions about course material, recommend products and/or services, and help locate or obtain materials based on course descriptions or customer needs.
- Greet customers and assists in the purchase or rental of books, supplies, web orders, and/or with returns and refunds.
- Shelve, arrange, and categorize stock according to specific criteria that changes quarterly or per semester.
- Clean the store and merchandise to maintain an appealing sales floor.
- Assist with processing sales transactions involving cash, credit, or financial aid payments.
- Part-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store.
Physical Demands:
- Frequent movement within the store to access various departments, areas, and/or products.
- Ability to remain in a stationary position for extended periods.
- Frequent lifting.
- Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
- Candidates must be a minimum of 18 years of age to be considered for employment.
- High school diploma/GED required.
- High-energy, friendly personality, with strong communication skills to interact with a variety of people.
- Outstanding customer service skills to match customers to products that meet their needs.
- Basic math, keyboarding, and data entry skills.
- Willingness to become subject matter expert.
- Flexibility in scheduling is necessary.
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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