Campus Services Student Assistant Job at University of Alaska

University of Alaska Palmer, AK

$11.80 an hour

Job Information

  • Date Posted
    2025-06-15
  • Location
    Palmer, AK
  • Job Title
    Campus Services Student Assistant
  • Gender
    Both
  • Offered Salary
    $11.80 an hour
  • Job Number:524237
  • Classification:Student Assistant 2
  • Grade:Student Assistant 2
  • Work type:On Campus, Student Employee
  • Administrative Unit:University of Alaska Anchorage
  • School/Business unit:UAA Matanuska Susitna College
  • Location:Palmer, Wasilla
  • Categories: Business/Accounting/Finance, Office/Clerical

Position Summary:

The Campus Cache is hiring a student worker to begin Summer 2023 term. The MSC store (Campus Cache), offers students, faculty, and staff quick access to needed supplies, study guides, and clothing. The Campus Cache also serves as cashiering for the entire campus, accepting payment for tuition, fees, testing, and more.

Duties:

100- Welcome customers to Campus Cache and perform all front desk related duties: assisting locating items, ringing up customer purchases in Point of Sale System, answering student account related questions, posting student account payments, and connecting students with other resources and staff as needed. - Perform front desk responsibilities for opening and closing procedures of store to include but not limited to daily cashier reconciliations, ensuring store is secured, etc. - Perform Copy Center duties to include but not limited to receiving copy and supply requests, making photocopies of provided materials, maintaining levels of required supplies, delivering requested supplies to departments. - Provide basic MSC campus directional and informational assistance to all customers and be knowledgeable about full range of Campus Cache and Copy Center services. - Use discretion and respect confidentiality while using system software to confirm current status of student accounts. - Answer student questions regarding tuition and fees. Provide payment or payment plan options. Accurately post payments in Banner. - Sort and process incoming mail, apply postage to outgoing mail and prepare for daily USPS pickup. - Keep front desk, mail/postage and copying areas clean, organized and stocked with forms and supplies. - Answer phones in a professional, courteous manner, addressing caller needs or transferring them to appropriate staff for further assistance. - Proactively approach and offer to assist customers as they enter and others throughout store who may appear to need assistance. -Assist with maintaining store inventory, keeping sales floor stocked and accurately recording sales in Point of Sale System. Build merchandise displays as needed. - Perform office tasks including filing, faxing, photocopying, word processing, mailings and shredding. - Assist with special projects including collection management, year-end inventory processing, helping with special event support as requested and assisting various campus departments as needed, with task priorities set by supervisor. - Engage in ongoing policy and instructional updates, initialing acknowledgement. - Attend student worker meetings and training opportunities. - Communicate student, staff or facility problems needing supervisory attention promptly through proper channels, documenting incidents of concern as needed. - Be open to receive training for and perform other duties as assigned.Essential

“Opportunities start here” is more than a slogan at Mat-Su College-it is our mission. Our aim is to transform student aspirations into realities. Matanuska-Susitna College seeks applicants who possess a desire to help students succeed in reaching their goals.

Mat-Su College is a community campus of the University of Alaska Anchorage. The campus is located on 951 acres in the Matanuska-Susitna Borough, the fastest growing region of Alaska. We serve as a major higher education hub for the communities of Wasilla and Palmer. Our student-friendly campus offers small class sizes and state-of-the-art facilities, including paramedic classrooms with a fully equipped ambulance bay, updated science labs, and a 520-seat performing arts theater. The campus has an annual operating budget of over $10,000,000 and serves approximately 1,300 students each semester.

Join us and help turn student aspirations into reality!


Knowledge, Skills, Abilities:

- Enthusiasm to provide excellent customer service to all: students, staff, faculty and community members. - Willingness to provide primary coverage of front desk. - Ability to communicate clearly, both orally and in writing. - Friendly, welcoming demeanor. - Ability to provide excellent customer service at all times. - Knowledge of basic phone skills and etiquette. - Must have a positive work ethic and be reliable - Must maintain complete confidentiality of student records. - Attention to detail and ability to follow instructions given by supervisors and co-workers. - Ability to follow all rules and procedures. - Should be a collaborative problem solver and positive team member. - Needs to be self-motivated to work independently with intermittent supervision. - Flexibility to assist on multiple assigned projects under various staff. Ability to operate and reconcile cash register. . - Ability to be trained for competency with Banner and Point of Sale System software. - Ability to operate basic equipment. - Ability to file accurately.

Preferred knowledge, skills, & abilities:

Ability to lift up to 50lbs with or without reasonable accommodation.



Preferred Experience:
Six months experience in an office/retail setting preferred.
Experience utilizing Banner.
Experience with merchandising in a retail environment.
Experience with handling money.
Experience with multiple computer applications, including Microsoft Office Suite.

Required Education or Training:

Student employee positions require maintaining a minimum enrollment of 6 credits or more within the University of Alaska System and a cumulative GPA of 2.0 or higher.



Salary Information:

This is a student employee position, with a starting pay of $11.80 hourly. Hours are limited to 20 per week maximum during instructional periods of the academic year, but during summer months hours can be set for up to 40 hours weekly, depending on the department needs and budget.



Special Instructions to Applicants:

Please attach a resume, cover letter, and the names and contact information for three (3) professional references with your application.

This is a pooled position, open until filled.


Students must maintain enrollment and regular attendance for a minimum of 6 undergraduate or graduate hours to be exempt from FICA (Social Security and Medicare) tax. A credit hour load below the minimum required for full-time student status will require the withholding of FICA tax (non-resident aliens on an appropriate visa who meet student employee criteria will continue to be exempt from FICA regardless of credit hour load). While in a student position, a student cannot hold any other type of simultaneous employment with the university.

Student workers may be asked to work days and evenings to include weekends depending on the needs of the department. Schedule will be discussed at the time of interview.


  • To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual:

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Shira Crowell (HR Coordinator), at sacrowell@alaska.edu.

Advertised: 07 Apr 2023 Alaskan Daylight Time
Applications close: 30 Jun 2023 Alaskan Daylight Time




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