Care Coordinator Job at CareGivers America

CareGivers America Jenkintown, PA 19046

SEEKING DEPENDABLE CAREGIVERS
TO BRING EQUITY, HOPE AND HEALING TO THOSE WHO NEED IT MOST.
TO MAKE A WORLD OF DIFFERENCE, ONE MEMBER AT A TIME.
THAT'S WHAT DRIVES US...

Who We Are: CareGivers America is a local provider of Home Care Services with 25+ locations in Pennsylvania. We care for the aging and disabled populations in their homes and communities. We are a Modivcare company with affiliate personal care brands across 7 states.

We are currently hiring a Care Coordinator located in our Jenkintown, PA Office.

Qualifications:
  • Bachelor's Degree in Social Work, Psychology or other related fields.
  • Minimum of 2 years' experience in Home Care and/or Service Coordination.
  • Knowledge and direct experience in Home and Community Based Services and how to access and arrange for services.
  • Valid driver's license and ability to travel to clients' homes.
Essential Duties and Responsibilities:
  • Fulfill marketing goals by generating new client hours under the CHC Waiver.
  • Maintain a set caseload of clients under the CHC Waiver.
  • Form and maintain relationships with referral sources.
  • Maintain comprehensive working knowledge of the market.
  • Open new cases by completing a person centered assessment and gathering initial documentation.
  • Assist with EVV training and compliance for caregivers and address all EVV exceptions and issues.
  • Manage client schedules and ensure all authorized hours are utilized.
  • Handle all phone calls and other communication received from clients and/or caregivers for the caseload.
  • Communicate and resolve all MCO issues.
  • Assist with clients maintaining CHC Waiver eligibility.
  • Report all critical incidents and caregiver issues to the appropriate department.
  • Maintain impeccable electronic and paper records for auditing purposes.
  • Adheres to all agency policies and procedures.
  • Attends in-office marketing and agency meetings when scheduled.
  • Meets attendance and punctuality expectations.
  • Maintains confidentiality of all clients and agency records.
Skills and Abilities:
  • Demonstrate commitment to own professional development; ability to accept responsibility for own actions.
  • Ability to maintain spirit of cooperation and teamwork within and outside the department and to interact cooperatively and appropriately with colleagues.
  • Ability to communicate courteously and effectively by telephone and in person with the public, visitors, callers and staff.
  • Ability to market aggressively and deal tactfully with clients, caregivers and colleagues.
  • Ability to exercise independent judgment to identify and resolve problems.
  • Demonstrate initiative and skills in planning and organizing tasks.
  • Computer literacy; knowledge of work processing and ability to use Agency software.
  • Proficiency in HHA Exchange software.
Why Choose CareGivers America?

As an employee you can expect a Supportive Leadership Team, Competitive Pay, Comprehensive Benefits including Health/Vision/Dental plans, 401k, Employee Discounts/Perks.

Pay and Benefits:
  • Pay varies with experience, location & schedule
  • Direct Deposit
  • Paid Time Off
  • Weekly Pay
  • Health, Dental, STD, LIFE, Critical Illness benefits
  • 401(k) match of up to 6%
  • Employee Discount Program (includes cell phone discounts, car maintenance, entertainment, and more)
  • Free Background Checks & TB Screening
  • CLICK HERE TO SEE OUR INCREDIBLE CGA TEAM!
APPLY BELOW!

Equal Opportunity Employer: CareGivers America is dedicated to a policy of non-discrimination in employment and delivery of services. CareGivers America employs personnel and provides services to consumers without regard to race, color, age, gender, religious creed, ancestry, national origin, sexual orientation, disability (mental or physical), marital status, communicable disease, or any other legally protected state or federal status. Caregivers America is associated with Home Health, Home Care, Elder Care, Personal Care, and Human Services.

Approved Provider: CareGivers America is a provider for Medicaid Waiver Programs, Community Health Choices, Amerihealth Caritas, Keystone First, UPMC, PA Health and Wellness, Area Agency on Aging, and many Supports Coordination Entities such as CIL Cares, Center for Independent Living, System Access and Management (SAM), United Disabilities Service (UDS), Liberty, PA Health Management, PCC, and many more.

Company Website: https://caregiversamerica.com/


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