JOB SUMMARY:

The Career Advisor is responsible for delivering comprehensive and specialized career services for our reentry clients. This position will provide intensive career coaching support, assessments, job placement, and retention services to clients impacted by the justice system. This position will collaborate closely with Goodwill’s Employer Engagement team, Mission Advancement Team, and San Francisco’s Workforce Development system to match job seekers with employment opportunities in growth industries.

RESPONSIBILITIES:

• Create a warm and friendly experience for clients of the job center.
• Provide one‐on‐one assessments and career coaching to enrolled job seekers.

• Prepare job seekers for employment, including resume preparation, interviewing skills, and workplace etiquette. Work with job seekers to complete a professional development portfolio.

• Facilitate career readiness, professional development, and life skills workshops.

• Develop individual employment and training plans (ICDP, IEP) that address employer needs, job-seeker goals and capabilities, and job search strategy.

• Enroll, support, place into employment, and track client’s job retention for 12 months.

• Maintain relationships with and make appropriate referrals to other service and training providers who can assist participants with supportive services designed to mitigate barriers, enhance employability, and maintain employment.

• Provide support at employer hiring events, job/resource fairs, and community events monthly.

• Work as part of an interdisciplinary team with the instructional team, onsite referral partners, and employer engagement staff to ensure job seekers’ success.

• Maintain up-to-date knowledge of Labor Market Information and relevant training/program requirements/directives.

• Complete client/job seeker intakes and orientations. Input client/job seeker information into CRM systems, maintain electronic and hard copy confidential case files, document participant progress in service entries and case notes, prepare progress reports, and complete employment retention and other documentation.

• Participate with OEWD workforce providers to increase Goodwill’s presence in the community, including representing Goodwill at community events.

• Maintain client files in accordance with CARF, OEWD, and agency standards.

• Collaborate with the Specialized Job Center/Comprehensive Job Center teams and other MA staff on additional workforce initiatives as assigned.

KNOWLEDGE, SKILLS, & ABILITIES:

A successful applicant will:

• Have prior experience in conducting vocational assessments and understanding transferable skills, aptitudes, and abilities as well as the barriers that hinder employment for marginalized populations, particularly the justice injustice-involved in the Bay Area
• Be team-orientated and has the ability to work well with others in a highly collaborative environment.

• Have a growth mindset and a passion for helping people continuously improve.

• Be a strong relationship builder, collaborator, and communicator. Bi-lingual is preferred but not required.

• Respect and have knowledge of cultures, ethnicities, gender, sexual orientations, and age groups other than one’s own; able to work effectively with all.

• Have a working knowledge of relational databases (i.e. Salesforce, Workforce Central), well-developed data analysis capabilities, and demonstrated ability to manage computer operations and applications.

• Be detail-oriented, have strong research skills and be an avid advocate for data quality improvement.

• Have strong project management skills such as planning, documentation, execution, and implementation –ability to handle multiple projects simultaneously.

• Be receptive to feedback, willing to learn, and embrace continuous improvement.

• Follow and promote workplace quality and safety standards and contribute to a culture of safety.

• Embody Goodwill’s values of safety, belonging, and learning.

• Understands the special employment needs of diverse groups.

QUALIFICATIONS & EXPERIENCE

• BA or BS preferred or at least 2 years of career counseling experience in a non-profit setting.
• 2 years of employment-related case management, employment retention services experience.

Job Type: Full-time

Pay: $67,500.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• San Francisco, CA 94109: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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