Cargo Office Agent - Airport Job at Tri-Star Airport Handling Services
Job Description:
Tri-Star is a fast growing company with 3 different locations in Florida. We are seeking an experienced individual for our Orlando location. Duties includes customer service, data entry, translation, and documentation. The position starts at $18 with benefits.
Shift available is Mid Morning (10AM to 6:30PM)
Requirements:
- Must be able to pass all pre-employment drug test and background check
- Must be a US Citizen or permanent resident
- Must possess a valid Driver’s License
- Must be able to lift 50 pounds
- Must have great computer skills
- Must be at least 18 years of age
- High school diploma or GED
- Must possess the ability to read, write, fluently speak and understand the English and Spanish language - any other languages is a plus
- Must be have flexibility with varied shifts, weekends, and holidays.
- Must have reliable transportation
- Must be able to work in the sun or rain for a short period of time is necessary
- Must be able to stand for more than an hour
- Must be able to multitask
- Must be able to work under pressure and finish tasks within a short period of time
Job Duties:
- Provide customers information requested on shipments status
- Provide reports on shipments status and damages
- Make accurate data entries on the airlines systems
- Use proper telephone etiquette; answer phones within 3 rings.
- Bring any customer issues to the attention of a supervisor
- Communication with the warehouse staff and supervisors on flights priorities and times
- Prepare documentation for the flights and keep customers informed of the progress.
- Respond to emails in a timely manner.
- Be able to learn new procedures and rules in a timely manner
- Complete paperwork for any shipments being dropped off or picked up.
- Survey all work and office areas for neat, clean, and orderly conditions, including all back offices. Areas must be free of debris and any other work safety hazards.
- Maintain files organized and completed.
- Adhere to all FAA, TSA, USDA, Airport, Tri-Star Safety and Security procedures.
- Complete daily briefings with supervisors.
- Challenge any unauthorized person entering non-public areas.
Benefits Offered:
- Medical, Dental, Vision
- Vacation (after completing 1 year with the company)
- Life Insurance
- Company Loan Program
Other information:
- Pay is twice a month - every 5th and 20th.
- Shift available mid-morning (10AM to 6:30PM)
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Overtime
Language:
- Spanish (Preferred)
Work Location: In person
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