GENERAL SUMMARY:

Performs cashiering and food services duties necessary to provide five-star service to all customers. Maintains accurate and appropriate cash handling functions. Meets sanitation and safety standards in serving, storage and dining areas. Provides excellent patient and family centered care and services as it relates to the Beaumont Standards.

ESSENTIAL DUTIES:

1. Accurately and quickly rings sales and makes change according to cash handling policies and procedures. Reports variances and concerns to leader/supervisor.

2. Re-stocks and maintains displays to department standards. Rotates product using FIFO. Cleans and sanitizes work area and displays to department standards.

3. Takes customer’s orders and assists with selections. Serves and samples food per department guidelines. Able to identify customers in need of assistance and respectfully and tactfully assist.

4. Identifies and communicates opportunities for waste reduction, service improvements and/or revenue enhancement to leadership per established guidelines.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

STANDARD QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

A. Education / Training:

• High school diploma or equivalent preferred.

• Must be able to read, write, speak and communicate effectively in English. Basic math skills, ability to make change.

B. Work Experience:

• Cash handling and food service experience, preferred.

C. Certification, Licensure, Registration:

• None

D. Other Qualifications:

• Strong customer service skills. Able to work quickly and accurately in a fast-paced environment and with potentially difficult customers while maintaining a positive attitude.

• Beaumont Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.