Center Manager - North Suburban Center Job at Northern Illinois Food

Northern Illinois Food Lake Forest, IL 60045

Job Information

  • Date Posted
    2025-04-10
  • Location
    Lake Forest, IL 60045
  • Job Title
    Center Manager - North Suburban Center
  • Gender
    Both
We are a passionate, hardworking team deeply committed to solving hunger in Northern Illinois. We are innovators and experts who strive for better and unabashedly embrace opportunities with excitement and optimism. We seek diverse perspectives and believe in the power of collaboration. We celebrate our wins, learn from our misses, laugh often and invest in each team member's potential so that together, we thrive.

Job Title Description : Center Manager – Lake Forest

Reports To : Director of Operations

Summary/Objective
This position will develop and support the Food Bank’s presence in local counties through the engagement and cultivation of volunteers, service to agency and donor partners, and community outreach. This position oversees all center operations.

Essential Functions
  • Oversee operations of center warehouse, production, and transportation operations, including:
  • Physical preparation of facility for local events or meetings to be held at center.
  • Operation of industrial lift equipment - both manual and powered to assist in the movement of product.
  • General and regular facility cleaning/maintenance.
  • Provide guidance and directions to center assigned drivers, while working in partnership with Transportation Team Leadership
  • Work closely with the volunteer team leadership to ensure adequate support of the volunteer experience. Develop, maintain, and utilize a volunteer base in line with the production needs of the Food Bank.
  • Work closely with center Agency Area Representative to maintain positive relationships with agencies in surrounding service area.
  • Understand, build and maintain appropriate inventory for local agencies.
  • Maintain a general understanding of all food bank programs and assist in the coordination of programs across the center’s service area (e.g child nutrition program etc.)
  • Manage logistics of all inbound shipments, including programs, agency orders, material for production, warehouse inventory. Segregate and deliver product to appropriate location.
  • Be alert and engage senior leadership to public relations/promotional activities related to raising general community awareness of hunger issues in assigned counties.
  • Represent Northern Illinois Food Bank in community organizations and at appropriate local events.
  • Maintain and adhere to all standard operating procedures, from organization to inventory controls.
  • Full ownership of location budgeting process and control.
  • Full ownership of the physical safety of team members and food safety and defense. This includes but is not limited to, health department visits and full AIB execution.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Skills, Education, & Experience
  • Bachelor’s degree or equivalent experience in social services, business or related area or equivalent experience.
  • Three to five years of management experience. Proven success in managing performance and positive employee relations.
  • Strong customer focus.
  • Excellent communication skills.
  • Self-starter who can work independently.
  • Must have valid Driver’s License.
  • Ability to assess and determine low cost opportunities
  • Certified (or certifiable) to operate powered industrial lift trucks.
  • Able to lift up to 50 pounds regularly and up to 75 pounds (with assistance) occasionally.
  • Capable of being on feet including walking 70% of the day and up to three hours at a time (as per the standard volunteer shift).
  • Proficient with various computer programs including – Word, Excel and Outlook.

Supervisory Responsibility
This position supervises multiple employees and volunteers.

Work Environment
This job operates in a professional office and warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, forklift, pallet jacks, handheld scanners, dock equipment.

Physical Demands
While performing the duties of this job, the employee is regularly required to use a forklift, as well as a lot of standing, walking, bending and stooping. This is a physical job. This position periodically requires sliding a 60 lb. pallet and occasionally handle boxes up to 75 lbs with assistance. This role requires operating devices such as electric pallet jacks and forklifts to safely move and/or stack products and pallets around the warehouse. The employee is also regularly required to communicate. This role is very fluid from day to day, where some days will be more physically active than others.

Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of 8:00 a.m. to 5:00 p.m. and must work 40 hours each week to maintain full-time status.

Position Location
This position is based out of our North Suburban Center (Park City) location.

Travel
Occasional travel is required for this position.


Our Commitment to Diversity, Equity and Inclusion (DEI)

Northern Illinois Food Bank will embrace opportunities to stand in solidarity with our community, and center the voices of those most impacted by systematic injustices. We affirm our commitment to anti-racism, to gender equity, to allyship, and to fairness as we work towards a hunger-free future and to create a better and more just world.

COVID Vaccination Policy
At Northern Illinois Food Bank, we take the health and safety of our employees, neighbors and their loved ones very seriously. We have concluded that the best way to ensure the safety of these individuals is to require that all of our employees be fully vaccinated for COVID-19. Please know that in order to become employed by NIFB (if otherwise eligible), you must provide satisfactory proof of vaccination. You will not be required to provide this proof unless and until you receive a formal job offer from NIFB. Please also know that NIFB will provide reasonable accommodations to qualified individuals who cannot receive the COVID-19 vaccination because of a disability or a sincerely held religious belief, practice, observance, or pregnancy.

Equal Opportunity Employment
Equal employment has been, and will continue to be, a fundamental principle at Northern Illinois Food Bank where employment is based upon personal capabilities and qualifications without regard to race, creed, color, marital status, sex, religion, national origin, class origin, nationality, age, physical or mental disability, military status, sexual orientation or any other legally protected class.




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