Are you looking for a professional and energetic work environment where your positive attitude can contribute to a great team? If the answer is YES, apply to become a member of Liberty Bank, N.A.'s valued, talented and proven team, dedicated to service excellence.

We have a full-time position available for a Central Operations Specialist or Senior Central Operations Specialist in Downtown Los Angeles, CA, office where you can use your excellent customer service skills to work independently but also work in a team environment. If you are interested in hybrid work, we are open.

As the human face of the bank, you’ll be responsible for providing high-level operational support to our Operations Group for critical account balance and reconcilement, exception item processing, certifications, foreign item processing, special account handling. You will be monitoring assigned reports and correcting errors found. It is important to ensure that strong internal controls are in place and adhered to in order to prevent loss and properly safeguard the assets of the Bank.

What you will do

• Provide assistant in the critical accounting functions, ensure that adequate controls are in place to manage the timely and accurate balancing, reconciling and monitoring of all critical accounts including certain general accounts, bancontrol accounts and correspondent bank controls.
• Assist clients with basic banking needs and also more complex transaction such as ACH processing, on-line banking and new accounts.
• Identify and report to appropriate personnel any trends or issues identified through the Reconciliation process. Contact appropriate personnel when assistance is needed to complete issue resolution. Escalate ongoing problem issues to management.
• Responsible for accurately posting manual and electronic cash transactions, reconcile balance sheets, calculate and monitor daily funding requirements.
• Assist with core Operations activities and targeted operations special projects.
• Assist and follows all aspects of customer servicing, including all complex administrative, operational, service and product issues.
• Recommend operational policy and procedures enhancements to ensure optimal client service and ease of execution by bank staff.
• Assist in completion and documentation of independent reviews of branch and central operations certifications.
• Perform administrative tasks as assigned.
• Assist couriers, vendors with delivery acceptance. Distribute incoming and outgoing mail.
• Maintain up to date knowledge and may train others on products, services, departmental systems, and related technology, policies and procedures.
• Bring any suspicious activity to the attention of a supervisor, or the Chief Risk Officer.
• Follow all Bank policies and procedures to ensure compliance with all laws and regulations.
• Understand and adhere to regulatory guidelines including but not limited to FCRA, BSA, GLBA, etc. as the regulations pertain to the employee's job function.
• May perform other duties as assigned.

What you will need to bring

• A high school diploma or equivalent is required.
• A minimum of 2 years' experience with general accounting and bank reconciliation experience (bank back office).
• Good general banking experience to include client service issues and overall bank operations.
• Good written and communication skills, including ability to deal professionally with challenges and questions.
• Capability of working well independently and as part of a team and exercising appropriate level of authority commensurate with experience and responsibility.
• Ability to work successfully in a deadline driven environment.
• Excellent attention to detail and accuracy; good organizational, research and follow-up skills.
• Requires the ability to employ basic reasoning skills.
• Strong Banking Software Skills required (Fiserv preferred). Ability to stay up-to-date on software changes.
• Proficient in Microsoft Word, Outlook. Excellent in Excel.

What you will get

• Compensation based on experience.
• Work Schedule Monday - Friday
• Medical, dental, vision, life insurance and 401k retirement plan eligibility the first day of the month following employment.
• Paid Holiday, sick and vacation time.
• A great and dynamic team.

Equal Employment Opportunity and Affirmative Action Statement

Liberty Bank, N.A. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, medical condition, marital status, disability status or protected veteran status or any factor prohibited by law, and as such, affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. If you would like to view a copy of the company’s affirmative action plan or policy statement, please email hr(at)libertybk.com.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please email hr(at)libertybk.com. Note that a response to your request may take up to two business days and that this email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not email regarding the status of your job application if you do not require accessibility assistance or an accommodation. Emails received for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the requirements of Section 19 of the Federal Deposit Insurance Act.

Please use these links to review statements of protection from discrimination under Federal law for job applicants and employees: EEO is the law | Pay Transparency

Please note: Emails received for other purposes such as following up on an application, will not receive a response.

NOTE: Information sent by e-mail is at risk of loss of confidentiality if the information is transmitted over the Internet. We do not recommend sending confidential information such as account numbers or Social Security numbers by e-mail.

NOTE: This preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties, responsibilities and activities may change at any time with or without notice.