Full Time & Part-Time (24-32 hours) openings are available. Our Fayetteville, NC location is seeking a motivated, effective communicator, efficient multi-tasker eager to learn various tasks related to our operations and become part of our UL Listed, 5-diamond, Central Monitoring Station Team.

Knowledge and Experience We Need:

• Proven experience with customer service
• Skilled in the ability to use computers and learn new software
• Proficient in Microsoft Office Suite
• Ability to monitor and dispatch proper authorities to residential and commercial customers, assist customers with alarm issues, monitor the computer for alarm signals, respond to incoming calls, placing outgoing calls to verify alarms, all while accurately documenting information, filing, and administrative duties
• Exceptional organizational and time management skills
• Strong work ethic; team player with a positive attitude
• Strong analytical mindset
• Effective and professional communication and collaboration skills with both customers and co-workers with an ability to offer a reassuring and calm demeanor to customers, 911 dispatchers, and first responders during residential and commercial burglar and life safety events

Employment Requirements:

• North Carolina Driver’s License
• Pre-employment and Random Drug Screening
• Criminal Background Check

Our central station operates 24 hours a day, seven days a week, 365 days a year. Therefore, the right candidate will have flexible hours of availability.

Benefits include Health, dental, and life insurance after completion of 90 days of employment and 401k eligibility after 12 months. Competitive pay with bi-weekly payments via direct deposit.

Please submit your completed application for employment (found on our website) to employment@holmeselectricsecurity.com, with the subject line Central Station Operator, or drop it off at 407 Ray Avenue, Fayetteville. No phone inquiries, please.

Holmes Electric, Inc. was founded in 1908 by Oliver Wendell Holmes and now operates as Holmes Security Systems. The company has grown to become the area’s leader in security sales and central station monitoring. If you are an individual who values your work, wants to perform with a team of like-minded individuals, and sees your customers genuinely satisfied, you may be a match for our team.

We strive to treat every customer exceptionally well with personal service and a hometown touch. Our continue

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Work setting:

• In-person

Work Location: In person

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