Client Care Coordinator

(Work from home, travel to clients homes in/around Plano, TX)

Home Instead is looking for a Client Care Coordinator. This a critical role on our team and offers the chance to enhance the lives of aging adults. Home Instead provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion. Our growing team has been voted three years in a row by Dallas Morning News as one of DFW’s Top 100 best places to work by our employees. This is a great opportunity for a high energy, outgoing, detailed oriented professional.

We offer competitive pay ($45,000 to $50,000 annually), paid holidays, flexible work environment (work from home) and opportunities to advance your career!

Do you have experience as a Client Care Coordinator? Have you worked as office staff for another in-home care agency? We would love to meet you and show you how much fun it is to work for DFW’s best in-home care agency.

Duties of the Client Care Coordinator include, but are not limited to:

• Meet with clients and their families to discuss how Home Instead can help keep their loved-one safe and happy in their home.
• Perform client assessments and complete intake information to ensure a smooth start of care.
• Manage the Inquiry process to ensure that appropriate out-reach and follow up is delivered on-time- all the time to prospective clients.
• Manage on-going referral partner communication campaign including the creation of messaging and management of the overall process.
• Create and maintain metrics reports on marketing and sales activities, effectiveness, and business impact.
• Conduct Service Inquiries, Care Consultations, QA visits, and Intros.

Job Requirements:

• Must be detail oriented.
• Must demonstrate excellent written and oral communication skills.
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines.
• Must be able to work both at home and in the office depending on your work plans.
• Must have the ability to organize and prioritize daily, weekly, and monthly in a fast-paced dynamic environment.

Education/Experience Requirements:

• College degree preferred especially in Health Care.
• Sales experience is helpful or outgoing personality is required.
• Excellent computer skills are required.
• One-year experience in home care, health care or senior-related industry is a plus, an equivalent combination of education and work experience will be considered.

If your background, skills, and abilities fit these requirements, please complete our application!

Job Type: Full-time

Salary: $45,000.00 - $50,000.00 per year

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Employee assistance program
• Flexible schedule
• Paid time off
• Referral program

Schedule:

• Monday to Friday

Work setting:

• In-person

Work Location: One location

Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.