Clinical Supervisor - Youth Care Transition Job at Nexus Family Healing
For a leader with relevant clinical experience who comes at difficult problems in new ways, Nexus FACTS has a unique opportunity to build and lead a one-of-a-kind treatment program. Nexus FACTS seeks an experienced clinical leader for its new, grant funded Youth Care Transition (YCT) program. This program supports teens at psychiatric residential treatment facilities and hospitals with higher levels of mental and/or behavioral health needs who are ready to move back to their family homes or other appropriate community environments.
Primary responsibilities:
Provide leadership and management oversight of assigned programs and ensure excellence in program compliance, performance, and outcomes.
- Supervise compliance with clinical aspects of service agreements, contracts, and licensing and regulation requirements, and ensure that the site exceeds the requirements of all licensing, contracting and accrediting bodies.
- Develop and support internal systems to ensure that good, ethical supervision is occurring.
- Oversee the clinical aspects of quality assurance (i.e. outcomes data and productivity) and ensure quality and timeliness of the clinical documentation for the service.
- Supervise service participation in the client electronic medical record for accuracy, timeliness, and changes as necessary.
- Approve admissions and client intakes, transfers, completions, and discharges from the service and investigate and respond to problems in the areas of referrals, intakes and discharges.
- Initiate, identify and analyze potential or current problems or risk factors with the service and generate alternative solutions/sound decisions. Collaborate with supervisor in evaluating long-term changes that support the treatment delivery process.
- Develop systems to track and monitor treatment outcomes, safety, and risk related indicators.
- Maintain compliance of all relevant billing platforms/resources.
- Creates and drives a trauma-informed program; ultimately responsible for establishing and maintaining a positive treatment culture and making necessary changes to ensure success.
Development program systems, grow program capacity, and implement all components of the treatment service, (individual, family, and group therapy), and ensure that services are consistent with evidence informed practices.
- Develop, implement and maintain operational and clinical program procedures and systems that support efficient and effective delivery of treatment services to clients and their families per agency treatment guidelines/protocols.
- Continually monitor the effectiveness of the treatment models and proactively implement improvements and enhancements as warranted.
- Ensure that all therapy and skills work is conducted per established standards and that all services are documented.
- Develop service standards and operational systems and grow program capacity in order to serve more youth and families and meet service and budget goals.
Participate as a leading member in developing and implementing assessments, treatment plans, and strategies that will maximize therapeutic effectiveness, as well as select, train, develop staff
- Ensure minimum billable hours are met
- Facilitate weekly scheduled staff meetings incorporating all staff.
- Actively participate in the interview and selection process for employees and interns, as needed, in compliance with agency hiring requirements and policies and procedures.
- Supervise and participate in the formal process to orient, mentor, train and develop both employees and interns (Master’s level), according to agency standards, the service delivery model, and credentialing guidelines.
- Ensure confidentiality regarding client and families’ issues and treatment and comply with Nexus policies involving client privacy and confidentiality.
Maintain appropriate census, as well as site budget/expenses, to ensure the program and agency’s revenue goals are achieved.
- Maintain appropriate systems to effectively manage and control expenses, making adjustments as necessary to maintain the service budget.
- Participate in the yearly budgeting process and make necessary changes to meet service growth needs.
- Oversee the management of service billing for timeliness and accuracy.
- Ensure that adequate staffing meets the demands of service referrals as well as budgetary constraints.
Develop and foster positive relations with internal and external stakeholders.
- Work effectively with and establish a collaborative working relationship with other Nexus departments and support services.
- Work effectively with key individuals, departments, and agencies, who use or may use Nexus services.
- Serve as a representative of Nexus in public relations situations including professional gatherings and educational conferences.
- Build and market the program and clientele through community outreach.
Support Home Office initiatives and objectives.
- Understand and accept the broader responsibility to the organization’s success and ensure that all staff comply with policies and procedures and respond in a timely manner to requests and expectations generated from the corporate office.
- Actively support and promote the concept of “organizational citizenship” in which staff recognize they are a part of the larger Nexus organization in which they have both rights and responsibilities.
- Communicate regularly with the home office keeping key individuals aware of important issues, trends and events.
Required Education and Licensure – Clinical Supervisor:
- Master's degree in Social Services, Social Work, Clinical Counseling, Psychology, or clinically related field required
- Experience in adolescent, adult, and family-based behavioral counseling and/or residential experience required
- Valid driver’s license required. Must meet state regulating agency and Nexus Home Office driving requirements
Preferred Education and Experience:
- Five (5) years’ experience in adolescent, adult and family-based behavioral counseling and/or residential experience preferred
- Two (2) years supervisory experience preferred
- Licensure preferred
Travel:
Occasional business travel to business offices or company sponsored events may be required.
Work Environment:
Work is performed in a mental health treatment environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
Physical Demands:
While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is required to stand, and/or walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.
Expected Hours of Work:
Work schedules and hours are variable and expected to meet the needs of the business to include days, evenings, and weekends. Hours maybe identified and communicated by management.
Benefits:
We provide competitive compensation and comprehensive benefits, including: four weeks paid time off in the first year of employment, multiple options for health insurance coverage, holiday pay, as well as no-cost life insurance and short/long-term disability insurance.
Our Workplace Values:
At Nexus Family Healing, our ICARE shared values (Innovation, Compassion, Agility, Responsiveness, and Excellence) are the foundation for our actions in the workplace. They define how we behave with each other, our clients, our partners, and our communities. Every interaction we have with each other will be met with understanding, kindness, and helpful action.
Commitment to Diversity, Equity, & Inclusion:
At Nexus Family Healing, our voices and actions will be focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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