Our client is bolstering their team with top Commercial Account Manager talent so they are poised to thrive for years to come!

Our clientis a Billion dollar (with a B) Insurance Company positioned for aggressive expansion. They are looking for a Commercial Account Manager to grow with their company for years to come!

Our client has been named:

• Circle of Excellence Agency
• Commercial Lines Agency of the Year
• 2022 Healthiest Employer

The Commercial Account Manager position comes with:

• Compensation package up to $100,000.00 annually.
• Great work/life balance
• Permanent hybrid work arrangement where you pick your office days.
• Company culture committed to individual success and happiness through incentives, training and growth opportunities.
• Amazing benefit package including four weeks of PTO.

Account Manager Position Summary:

The Commercial Account Manager’s main role is to ensure customer satisfaction and client retention by delivering timely, consistent, and quality service. The focus of the position is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete tasks.

Essential Functions:

• Process service requests.
• Follow-up in a timely and professional manner with clients, carriers, producers and peers.
• Maintain and prioritize workload, including work to be handled by Account Assistant.
• Conduct monthly renewal meetings with producer and other Account Managers on the team.
• Maintain certifications and complete assigned training goals.
• Maintain current knowledge of underwriting requirements and authority outlined by each carrier.

Account Manager Knowledge and Skills:

• Strong oral and written communication skills.
• Solutions oriented toward delivering services.
• Demonstrated proficiency in MS Office: Word, Excel, Outlook.
• Agency Management System Experience. AMS Sagitta preferred.
• Strong technical coverage knowledge of commercial lines.
• Strong work ethic – timely follow-up, team oriented, proactive, detail oriented, and dependable.
• Ability to work independently

Experience and Education:

• 3+ years industry experience including at least 3 years at the Account Manager level
• Applicable state P&C Agents License
• Industry related certifications expected
• College degree or equivalent experience

Job Types: Full-time, Part-time

Pay: Up to $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Yearly bonus

Travel requirement:

• No travel

Ability to commute/relocate:

• Knoxville, TN 37902: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Commercial Account Manager: 3 years (Preferred)

License/Certification:

• P&C License (Required)
• CISR or CIC certification (Preferred)

Work Location: Hybrid remote in Knoxville, TN 37902

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