Job title Commission Analyst

Job Location Hampstead, NC

Job Classification Exempt

Job Category Full-time regular (40 hours)

Job Summary/objective
The Sales Analyst will be responsible for the timely and accurate reporting of agent commissions. This role is a critical part of various process improvement initiatives related to commissions in this time of rapid growth and supports our broader finance and corporate initiatives.

Key responsibilities and accountabilities
[The following reflects duties for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time for business reasons.]

• Retrieve commission statements from various carriers using various methods
• Prepare weekly and monthly commission files
• Review data entries, calculations, and outputs with a high degree of detail to identify discrepancies and perform corrections and revisions timely
• Summarize and submit commission calculations for review
• Respond to field commission questions in a timely and effective manner
• Track, research and resolve calculation-related inquiries and exceptions including disputes
• Actively participate and contribute to the continual improvement of best practices and processes to enhance efficiencies and reduce risk of error
• Support annual audit deliverables related to compensation payouts
• Execute ad-hoc analytic requests
• Develop a system to inform agents of chargebacks and determine the best approach to mitigate losses
• Identify control weaknesses and recommend robust solutions
• Identify different types of data that need tracking to improve business performance.
• Generate easy-to-interpret reports based on collected data
• Work with the management team to prioritize suggested changes to each business segment
• Use statistical methods to identify areas for operational improvement and make suggestions for streamlining processes

Work with department managers to create data collection guidelines for internal use

Qualifications

• Ability to work effectively with management and part of a team to meet targets
• Excellent verbal and written communications skills
• Ability to solve practical problems and deal with multiple variables
• Excellent organizational skills and attention to detail
• Strong analytical skills
• Ability to create presentations, reports, dashboards, and process documentation
• Knowledge of insurance industry applications preferred
• Previous experience with AgencyBloc or another agency management system a plus
• High-level knowledge of Excel and Microsoft Office (ie: Vlookups, Pivot tables)

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• 401(k)

Physical setting:

• Office

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Hampstead, NC 28443: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Accounting: 2 years (Required)
• Microsoft Excel: 2 years (Required)

Work Location: In person

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