Community Health Advocate Telecommute - Portland, OR Job at UnitedHealth Group

UnitedHealth Group Portland, OR 97204

Energize your career with one of Healthcare’s fastest growing companies.



You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.


This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader.



Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.


This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:30am – 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 5933 Northeast Win Sivers Dr. Suite 310 Portland, OR 97220.


Primary Responsibilities:


  • Identify innovative strategies to enroll patients into the Landmark Health program.

  • Develop the relationship between Landmark and hospital personnel, patients, physicians, community organizations, retirement communities, assisted living, primary care, and skilled nursing facilities

  • Coordinate meetings with community providers, home health providers, facility discharge planners, and health plan case managers; including preparation and delivery of presentations on Landmark’s services.
  • Uses critical thinking skills to create outreach strategies that are designed to maximize patient awareness and registration into Landmark’s program.
  • Leverage reporting and dashboards to prioritize telephonic and field-based outreach to members

  • Successfully meet and/or exceed engagement monthly targets


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


Required Qualifications:


  • High School Diploma / GED (or higher)

  • 2+ years of related experience in sales, direct marketing or customer service capacity

  • Ability to work in an entrepreneurial environment with minimal supervision

  • Proficiency in Microsoft Word, Excel and PowerPoint

  • Access to reliable transportation (if driving a vehicle, you must comply with all terms of the Landmark Motor Vehicle Safety policy)

  • Ability to work our normal business hours of 8:30am – 5:00pm

  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.


Preferred Qualifications:


  • Bachelor's Degree (or higher)

  • Prior experience in Healthcare


Soft Skills:


  • Achievement mindset: ability to consistently hit sales targets.
  • Ability to multi-task and work in a dynamic environment

  • Exceptional communication and project management skills.

  • Proven success with time management and territory organizational skills


UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.


Military & Veterans find your next mission:
We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military


Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet


OptumCare
is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physucuan employees have complete authority with regards to all medical decision-making and patienct care. OptumCare’s support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group
is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


#RPO #RED




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