The San Mateo County Sheriff's Office is seeking Community Services Officers (CSO) to assist in performing a wide variety of field and office public safety and community service work, which does not require peace officer training, experience or authority.

CSO I ($27.11-$33.90/hr.) is the entry-level classification of the series and employees in this class are expected to work within a framework of established procedures and are expected to perform a wide variety of routine and standardized duties under general supervision.

CSO II ($29.56-$36.94/hr.) is the full, journey-level classification in the series and is technically proficient in performing their assigned duties at a high level of independence and under minimal supervision. This class is distinguished from the entry-level for performing the more difficult, complex or specialized assignments.

The Sheriff's Office is currently offering a part-time, extra help vacancy to primarily work on weekends. The assignment is in the Coastside Patrol Bureau assisting in unincorporated areas of the North and South Coastal communities, as well as the City of Half Moon Bay.

Spanish speaking candidates are strongly encouraged to apply; however, while bilingual skills are preferred, they are not required. Additionally, having a working knowledge of the San Mateo County Coastal communities is considered a plus

Depending on qualifications, the vacancy may be filled at the CSO I or CSO II level.

NOTE: This Job Announcement was edited on May 16, 2023 regarding the definition of the extra help assignment. This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

Examples Of Duties

Duties may include, but are not limited to, the following:

• 
  Investigate reported violations in municipal codes, ordinances, and resolutions and, as necessary, pursue voluntary compliance or direct enforcement.
• Educate the public regarding code violations.
• Develop and prepare reports, correspondence, and other materials that relate to the functions being performed.
• Perform traffic control duties.
• Write parking citations; enforce parking violations.
• Contact tow service for removal of vehicles parked illegally.
• Respond to calls and requests for police services not requiring a sworn police officer.
• Review police reports and traffic citations for legal issues, accuracy and completeness.
• Operate computer systems related to bookings, filings, and history docket queries.
• Perform related duties as assigned.

Community Policing:

• Process cases in accordance with County procedures and standards, and state and local laws.
• Interview property owners, neighbors, and others to obtain necessary information.
• Develop and maintain contact with neighborhood groups and associations enlisting their input and support for crime prevention/public safety programs.
• Collect statistics on County-wide code enforcement activities and prepare reports.
• Coordinate County-wide code enforcement activities.

Grounds/Facility Security:

• Patrol grounds or make rounds of buildings to detect presence of unauthorized persons.
• Act as liaison with authorities who have jurisdiction over areas where County facilities are located.
• Identify fire hazards or other unusual conditions and report them to the appropriate authorities.
• Check to see whether windows and doors are locked, and lights turned off and, on some shifts, lock or open facilities.
• Escort employees to their cars late at night.
• Check alarm systems.

Qualifications

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Community Services Officer I: One year of work experience requiring frequent public contact and the interpretation of codes, ordinances and regulations preferably including some prior work experience with a public safety agency.

Community Services Officer II: Two years of experience performing work equivalent to a Community Services Officer I.

Knowledge of:

• Local and state laws, ordinances and codes related to public safety.
• Effective public and community relations techniques.
• Principles and practices of code enforcement.
• Organization of local government and concepts of public administration.
• Safety procedures and fire hazards.

Skill/Ability to:

• Learn laws, codes, regulations and ordinances and interpret their application.
• Establish and maintain effective working relationships with community groups, community agencies, County departments, co-workers and the public.
• Make presentations to a community comprised of diverse interests, organizations and individuals.
• Learn standard broadcasting procedures of a police radio.
• Write clear, concise and accurate reports and correspondence.
• Type and perform basic data entry functions.
• Work independently and as part of a team.
• Read, comprehend and follow oral and written instructions.
• Think and act quickly in emergency and/or stressful situations.
• Walk, stand, sit, lift, bend and carry over extended periods during shift.
• Work indoors or outdoors in a variety of environments and weather conditions.

Licensure/Certification:

• Some positions may require possession of a Class C California driver license or equivalent.

Other Requirements:

• Must pass a detailed background and/or criminal history review.
• Must be willing to wear an appropriate uniform and work weekends, holidays, evenings or other shift work.

Application/Examination

If you are interested in being considered for this extra help position, please submit the following materials in Word or PDF format:

• Cover Letter
• Resume

Please include the words " Community Services Officer I/II - Extra Help" in the subject line of the email submission. Please send the required materials via email to:

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview. Apply immediately! This position could be filled at any time.

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (Cover Letter and Resume) will not be considered.

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities.

The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.