Coordinator, Residential Conference Operations Job at University of Nevada, Reno
The University of Nevada, Reno (UNR) appreciates your interest in employment at our growing institution. We want your application process to go smoothly and quickly. Final applications must be submitted prior to the close of the recruitment.
If you need assistance or have questions regarding the application process, please contact our recruitment helpline at (775) 784-1495 or
jobs@unr.edu
. For UNR Med professional job postings, please contact the Office of Professional Recruitment at (775) 784-6778.
Job Description
The University of Nevada, Reno is accepting applications for a Coordinator of Residential Conference Operations. The Coordinator is under the direct supervision of the Assistant Director, Business Operations and Food Services and with input from management staff, is responsible for recruiting, planning, developing and oversight of all residential conferences hosted on the main campus and at Lake Tahoe.
This position coordinates departmental internal and external communication for groups applying for residential conference arrangements in on-campus housing, as well as all marketing, contract negotiation, compliance and management, reservations, invoice generation/billing, and collections efforts, as applicable. In addition, this position presents information about on-campus housing and dining opportunities at the main campus and Lake Tahoe to prospective clients. While overseeing residential conference operations, this position coordinates housing and meals for youth and adult summer conference group attendees, supervises paraprofessional, graduate, and full-time staff during the summer, and manages the linen program.
Conference Operations/Client Relations
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Act as the primary point of contact for events and oversee planning and execution.
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Ensure reservations are fully implemented, managing reservations and assisting with assignments.
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Facilitate and lead weekly Conference Operations meetings – by articulating upcoming conference and conduct needs, performance issues, and special requests.
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Communicate with internal and external stakeholders, clients, and students on a regular basis.
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Manage contracts, reservations, and confirmation processes.
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Create policies and procedures including the implementation of conference guidelines
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Develop and maintain guidelines for event planning, best practices, and process improvements.
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Research, recruit, and secure vendors.
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Create event budgets, in consultation with the Assistant Director, Business Operations and Food Services
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Ensure room assignment information and group info forms are sent to clients prior to their arrival.
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Manage front desk operations for the residential conferences, coordinating with peers when applicable.
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Create event and budget reports to reflect the impact to the department and university.
Staff Oversight
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Design and implement a comprehensive training program for summer conference student staff in conjunction with other staff members responsible for training coordination/development.
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Collaborate with Assignments team to assign rooms to groups, coordinating group check-in and check-out, incorporating customer service for all groups.
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Communicate directly with group leaders as needed in Assistant Directors absence.
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Directly supervise, schedule, assign work, support, evaluate, and hold accountable summer conference student staff.
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Coordinate recruitment and selection process of summer conference student staff in line with the department’s Commitment to Equity Statement.
Outreach and Orientation Efforts
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Collaborate closely with Coordinator of Marketing and Outreach to support orientation efforts hosted through New Student Initiatives.
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Oversee the assignment of conferences such that conference operations will not interfere with prospective students and their families/supporters touring as many residence halls as possible during orientation sessions.
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Provide staff & linen service for overnight orientation sessions.
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Serve as a back-up to the Coordinator for Marketing and Outreach related to orientation oversight.
Required Qualifications
Bachelor’s Degree and two (2) years of related work experience OR
Master’s Degree and one (1) year of related work experience
Related Experience: Student housing/residential life, marketing, outreach, hospitality/conference operations or comparable higher education experience.
Certification and Licensure
Must possess, or obtain within 60 days of hire, a valid Nevada driver’s license and meet all State of Nevada requirements to operate State/University vehicles.
Schedule or Travel Requirements
This position maintains full-time office hours to include evening/weekend hours for potential conference marketing events and staff training.
This position will be expected to travel to Lake Tahoe and potential conference marketing events.
Compensation Grade
Administrative Faculty – B
Candidates will be hired at the level that is comparable to their experience, knowledge, skills and abilities. To view the salary schedule for this position, please visit:
Salary Schedules
and select Administrative Faculty by Grade. Salary is competitive and commensurate with related education and experience.
Remarkable Retirement!
Our retirement plan is beyond compare. Your 15.50% contribution is generously matched by the University. With the faculty retirement plan, you are 100% vested your first day. Sit back and watch your retirement dollars grow! All permanent employees on an annual "A" or "B" contract who are employed at least 50% full-time are eligible to participate in the NSHE retirement program unless they are members of PERS of Nevada.
“I had no idea the values of the faculty retirement plan when I joined UNR. On my first day, I found out I was fully vested in my contributions and the company's 15.5% matching. I have watched my retirement grow over the years, not only in contributions, but with investments. It is hard to put into words how appreciative I am to feel so secure in my future” – Michelle B.
Perks of Working at UNR!
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Health insurance options including dental and vision -Health Insurance
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Generous annual and sick leave, life insurance and long-term disability –Faculty Benefits
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E. L. Wiegand Fitness Center offers an annual or semester membership and family membership options.E.L. Wiegand Fitness Center
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Reno is proud to be a University town! Many local businesses offer discounts to WolfCard holders
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Mountain EAPsupports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues.
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Several Diversity Committees and Affinity Groups focusing on campus-wide diversity initiatives to ensure we are working to create a diverse and welcoming campus climate.Diversity Groups
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Faculty Senate is the principal representing body for faculty. Its membership includes representatives from each academic and administrative major unit of the University.Faculty Senate
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No state income tax!
Grants-in-aid for Faculty Employees
The University is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Dependents of faculty have unlimited credits, but in order to be eligible children must be unmarried and under the age of 24 and must receive at least 50% of their financial support from the employee and/or employee’s spouse or domestic partner.
Faculty Grants-in-Aid
Faculty Dual Career Assistance Program
The University of Nevada, Reno recognizes the importance of addressing dual-career couples’ professional needs. We offer a dual career assistance program to newly hired faculty spouses/partners that provides resources and assists them to identify career opportunities in Northern Nevada.
Dual Career Assistance Program
About the Residential Life, Housing & Food Services Department
Residential Life, Housing and Food Services promotes and strives to sustain a culture that welcomes and embraces inclusivity. For more information about the Residential Life, Housing & Food Services, please visit:
https://www.unr.edu/housing
Contact Information
Search Coordinator, Lindsey Lam at
lindseyl@unr.edu
Exempt
Yes
Full-Time Equivalent
100.0%
Required Attachment(s)
Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at
jobs@unr.edu
.
Attach the following attachments to your application
1) Resume/CV
2) Cover Letter
3) Contact Information for Three Professional References
4) Please write a brief statement (one page maximum) about how you would contribute toward our mission of creating a culturally inclusive environment in the role for which you are applying.
Full Consideration
Qualified individuals are encouraged to apply immediately with an initial review of applications starting June 1, 2023.
Posting Close Time
This posting will close at 12:00 am on the date listed below. The posting will no longer be available to apply to after 11:59 pm the day prior.
Posting Close Date
06/5/2023
Note to Applicant
A background check will be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
Applicants hired on a federal contract may be subject to E-Verify.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
Schedules are subject to change based on organizational needs.
The University of Nevada, Reno is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes).
About Us
The University of Nevada, Reno is a public research university committed to the promise of a future powered by knowledge. Founded in 1874 as Nevada’s original land-grant university, the University serves 21,000 undergraduate and graduate students from all 50 states and 75 countries.
The University is classified by the Carnegie® Classification of Institutions of Higher Education as an R1 university: A doctoral university with very high research activity. In 2020, the University was also recognized in the Carnegie® Community Engagement classification. The University is also ranked by U.S. News & World Report among the “Best Global Universities”, and it ranks in the top tier of the WSJ/Times Higher Education World University Rankings.
Since 2009, the University has invested more than $850 million in advanced labs, facilities, and residence halls. It is home to Nevada’s first medical school — the University of Nevada, Reno School of Medicine — and delivers on its original land-grant mission with outreach across the state through the University of Nevada, Reno Extension, Nevada Agricultural Experiment Station, Nevada Bureau of Mines and Geology, Nevada Small Business Development Center, the Nevada Seismological Laboratory, and Wolf Pack Athletics.
The University’s main campus is in Reno, Nevada — a burgeoning global technology hub with a vibrant Midtown and downtown. Located where the high desert of the Great Basin meets the High Sierra, the University’s beautiful, 290-acre main campus is also a Nevada State Arboretum. In recent years, the University has added two additional locations: the Redfield campus in south Reno and the Wayne L. Prim campus in Incline Village, the home of the University of Nevada, Reno at Lake Tahoe.
The University is part of the Nevada System of Higher Education, which is comprised of two research universities, one state college, four community colleges and an environmental research institute, and is committed to developing strong partnerships with each institution for the benefit of all Nevadans.
Through its commitment to high-impact education, world-improving research and creative activity, and outreach that’s transforming Nevada’s communities and businesses, the University continues its nearly 150-year tradition of benefitting our state, nation and world.
The University recognizes that diversity promotes excellence in education and research. The inclusive and engaged community on campus recognizes the added value that students, faculty, and staff from different backgrounds bring to the educational experience.
Today, the University delivers on its original land-grant mission of access to education and knowledge by investing in the academics, facilities, support, engagement and vibrant campus life that promote our diverse students’ cognitive growth and academic achievement — all while remaining one of the best values in American higher education.
For more information, please visit
www.unr.edu
University of Nevada, Reno
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