Corporate Travel Agent Job at Costco Travel
Costco Travel Issaquah, WA 98027
$18.50 - $29.30 an hour
Position Summary
:
The Corporate Travel Agent is responsible for all aspects of employee business travel. This includes conversing with travelers via multiple channels to qualify travel needs including destination, mode of transportation, dates, pricing and accommodations for both domestic and international travel. The consultant will also be responsible for booking, ticketing, maintaining travel itineraries via the Sabre GDS system.
Job Duties/Essential Functions :
Non-Essential Functions :
Experience, Skills, Education & Licenses/Certifications :
Required:
Recommended:
Compensation: $18.50-$29.30:
Please click here to receive a copy of the Costco Applicant Information Privacy Notice. :
The Corporate Travel Agent is responsible for all aspects of employee business travel. This includes conversing with travelers via multiple channels to qualify travel needs including destination, mode of transportation, dates, pricing and accommodations for both domestic and international travel. The consultant will also be responsible for booking, ticketing, maintaining travel itineraries via the Sabre GDS system.
Job Duties/Essential Functions :
- Makes and changes reservations for air, car, and hotel including both domestic and international reservations. Ensures timely and accurate ticketing and invoicing.
- Processes ticket exchanges and refunds.
- Assists travelers with using online booking tool GetThere.
- Monitors and works Sabre queues including schedule changes, fare reduction processes, and ticket accuracy. Resolves any traveler service issues with patience, empathy, and urgency.
- Works with travelers for direct billing when required.
- Regular and reliable workplace attendance at your assigned location.
- Computer, phone, headset, fax machine, copier, printer
Non-Essential Functions :
- Assists in other areas of the department as necessary.
- Assists in other areas of the company as necessary.
Ability to operate vehicles, equipment or machinery.:
- Same as Essential Functions
Experience, Skills, Education & Licenses/Certifications :
Required:
- 2 years’ minimum corporate travel agency or airline experience.
- 2 years’ SABRE skills, including reservations, pricing, ticketing, exchanges, car and hotel reservations/modifications.
- Familiar with published air rules, pricing, exchanges, and airline hubs and routes.
- Ability to multi-task in fast paced environment.
- Comprehends stages of GDS bookings from reservation, QC, invoicing, email, and changes.
- Traveler centric attitude – problem solving using resources, consultive approach to find better solutions for traveler.
- Excellent communication skills, both verbal and written.
- Positive attitude and ability to remain calm in stressful situations.
- Strong attention to detail with the ability to multi-task in a fast paced environment.
- Maintains confidentiality of data, documentation, projects, or other sensitive material.
Recommended:
- Overall knowledge of travel industry.
- Ticketing experience including exchanges.
- High School Diploma or GED preferred.
Other Conditions
:
- Management will review the Job Analysis for this position prior to a job offer.
Compensation: $18.50-$29.30:
Please click here to receive a copy of the Costco Applicant Information Privacy Notice. :
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