Located in New York, NY ( Hybrid ) looking for a Travel Coordinator for a long term contract assignment.
Qualifications:
- Demonstrated experience working in business travel operations, mid-office and back-office tools/processes
- Adaptability and flexibility to take on additional ad-hoc tasks
- Good organizational skills
- Demonstrates: resourcefulness and creativity with problem solving, an urgency to resolve issues, a client-first dedication approach, and a focus on process improvement
- Ability to liaise with multiple vendor support teams to resolve client and system issues
- Ability to analyze travel data
- Reliability and a strong focus on delivering a consistently high level of quality and accuracy
- Knowledgeable with: GDS, Concur, Insights Reporting, ARC Reporting, Microsoft Office
Responsibilities/Duties
- Assists with managing the Bank’s Travel Program and Operation that provides domestic and international travel services for air, rail, hotel, corporate housing, and car services
- Work with AP and Procurement on billing, vendor set up, and coding in Ariba
- Work with car vendors and TG to resolve HR feed issues and set up new users
- Resolve customer service issues
- Manage and track issues, deadlines, and resolutions
- Provide online booking tool admin support and troubleshooting for travel and car service
- Provide scheduled and ad hoc travel reporting
- Support Concur review and maintenance
- Manage hotel contingency room blocks
- Assists with any pre/post vendor solutions/implementations, e.g. review, test, troubleshoot
- Manage hotel contingency room blocks
- Provides advice to travelers and business area Travel Liaisons to support complex arrangements
Job Type: Contract
Pay: $30.00 - $45.00 per hour
Schedule:
- Monday to Friday
Work Location: One location
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