Reports To: Branch Manager / Branch Supervisor

FLSA Status: Non - Exempt

SUMMARY

Performs a variety of duties to provide customer service by picking up and delivering cash deposits and change orders for customers. Delivering supplies, packages, messages, and other documentation to branches. All other duties and responsibilities as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide internal and external customers with excellent customer service

• Pick up mail at Post Office daily and distribute to internal mailboxes or departments
• Pick up and deliver cash deposits and change orders for customers
• Pick up and deliver supplies, packages, etc. to branches
• Fill supply orders
• Check and stock necessary kitchen and mailroom supplies
• Keep the supply room clean and orderly
• Schedule routine maintenance for courier vehicle
• Fuel and wash courier vehicle as needed
• Complete Knowbe4 and ABA trainings

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience

High School diploma or general education degree (GED); and one to three weeks training; or equivalent combination of education and experience.

Technical Skills

• Valid driver's license with a good driving record
• Customer service
• Attentiveness to detail
• Basic computer skills
• General Math skills
• Microsoft programs
• Assorted Jack Henry programs
• Web-based programs

People Skills

This position is primarily responsible for handling customer deposits and change orders. Required skills needed include but not limited to, empathetic listening skills, strong personal skills along with a sincere desire to assist the customer while maintaining the confidentiality and protecting the bank's interests.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle or feel; reach with hands and arms; and talk and hear. The employee frequently is required to sit, stoop, kneel, crouch, or crawl. The employee is occasionally required to walk and climb or balance. The employee must occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.

Salary and Benefits

• Pay range $15.50-$16.50
• Pay based on experience and performance
• Paid Vacation
• Paid Sick Time
• Blue Cross/Blue Shield Medical - PPO/HSA
• Paid Holidays
• 401 (k) - bank sponsored
• Delta Dental
• EyeMed Vision
• Life Insurance and AD&D
• Short-term and long-term disability
• Insurance Waiver - Salary credit for opting out of the medical plan
• Flexible Spending Account Program for medical and/or childcare expenses